Massage Envy

Stephanie is a fantastic massage therapist. She is very professional and has a way of truly calming my mind as well as my body. Absolutely fantabulous!!

This was my first time going here. I made the appointment day of online, and received a call minutes after booking saying the website made a mistake, and that I actually wasn’t able to get the massage unless I wanted the 90 minute massage, instead of the 60. I didn’t have time for that, so I said that won’t work. I was put on hold for a while, and then the receptionist said it was fine and to come in anyways. I get there and everything seemed fine. I was told it was a full body massage and I requested a gentle and relaxing touch. My masseuse was hard on me, and focused on my back and neck the entire time. I went in for a relaxing massage and left feeling like I got hit by a car. My masseuse was really sweet, I feel bad saying she didn’t do what I wanted. But I definitely won’t be coming back. Overall there was a lack of communication between me, the receptionist, and the masseuse. The facility was clean, although couldn't help but notice the amount of signs they had trying to push you to buy some kind of membership.

I was sold a membership, being told that it could be cancelled at anytime. I went in to cancel it and was told that I was committed for a year. The woman at the counter said that the woman that sold it to me was new at the time and did not know the correct rules, but that I signed the paperwork and was committed for a year. I would never recommend Massage Envy, Greeley CO. They trick you into something by telling you one thing but giving you a contract and making you stick to it.

I went in to purchase my wife a gift card for a massage and facial (to include an appropriate tip). My wife later went in and when checking out was surprised to have been short by approximately $75. This was either a mistake ringing up the service or a problem quoting me the appropriate amount for the gift card. Either way, this meant that it cost nearly 50% more than expected and they did not seem to think of anything to make this right. That being said, my wife said the service of the actual massage and facial were very good.

I haven't ever been able to get a massage in my life but I finally got one and I just have to say, Anna is amazing! After years of pain, she massaged so much tension out of my body, I'm going back in 3 weeks for another session, but Anna knew exactly what I needed and honored my requests for which places to focus on on my back and feet, I feel so much better. Definitely coming here again!

This place is absolutely terrible, I will never go here again, the "Manager" Jennifer, that runs this place, has her child running around the building, I have seen the way she talks to customers, it is absolutely absurd, I used to be a member, but with the amount of pests that wander the halls and massage rooms, this is one of the most unsanitary places I have ever gotten a massage. I have never felt more disrespected than I have here. Completely unacceptable. RUN! Do not give these people your money!

Friendly staff ,very clean,bathrooms are nice and clean, left feeling good and relaxed!

So upset!. Called at 11:00 am this morning and made a 90 minute appointment at 6:30 pm today, for my son who is 17 almost 18, for his big sports event Friday. Then at 4:36 pm they call and canceled saying the massage person says they don't work on Minors!!!! I told them at 11:00 his age and now it is too late to book with another place. So unprofessional of them!!!