Lake Forest Senior Living at Hot Springs Village

I have been volunteering at Cedar Lodge Independent Living for probably 4 years. This is such a wonderful place…I love coming here! The residents are so friendly and happy! They are like one big family! They look out for one another! I have been in several of their apartments (homes) and they are beautiful! They always have activities planned for them with some fun outings also. There are good lunches served here for them so they don’t even have to cook! The staff here is amazing and so very hard working but they always take time to chat! Some day we are hoping to be residents here as well!

My mom was here for a little over a week, from day one when she pushed her button for assistance it was rare that it took less than 15 minutes for someone to come help her. There was a time when she waited 2 hours needing to use the restroom and she kept getting informed someone would be there to help shortly. No one came and I called the person that answered was extremely rude regarding the situation. This issue was supposed to be resolved and for about a day they assisted in a timely manner but after that it was back to waiting too long for help. 100% don’t recommend allowing loved ones to stay here.

I would not recommend this place to anyone. Frankly, I wouldn't recommend any of these kinds of places to anyone. They're like water, they take the path of least resistance when it comes to the care of the patient. The majority of the staff has little interest in what is actually best for patient, especially if it requires having to think and problem solve. Also, there is ZERO common sense applied at this facility and you can be assured they'll do exactly what's easiest for them, again, with no regard to what's best for the patient. If at all possible, do yourself a favor and use home care. Even then, it's a 50/50 shot you'll get someone that actually puts the needs of the patient above what's easiest for them. However, it's much easier to deal with bad apples inside your home than to have to catch and deal with them at a resident facility.

Kristen (a while ago I had Courtney up instead of Kristen I don't know what I was thinking ) the manager of physical therapy is extremely helpful and extremely nice polite it's a great Christian facility their sign says in Christ, everyone is someone!! And they live that and they abide by that and I'm very grateful to them for that yes great facility

I love visiting the Good Samaritan Society - Hot Springs Village! The campus is gorgeous and the staff is very professional. It's so fun to see residents engaging in fun activities or having a cup of coffee. If you or a loved one are considering a move to a Sr Living community or need post acute care after a surgery, give them a call!

This place was great when my mother moved in originally. When they were bought by a corporate entity, the quality and service has suffered. The food was so poor that after wrestling with on-site management for 2.5 years my mom finally decided to move out All budgets have been cut including house keeping for the residents. I CANNOT recommend this place to anyone considering it

You won’t find a more caring and friendly staff anywhere in the Hot Springs area. It feels like home.

Great place. They truly care about the people who live there.