Kindred Hospital Paramount

My father stayed at this facility for one week and I highly recommend them for the excellent care he received. The staff was professional and caring at the same time. I would like to particularly thank our patient advocate Onita who helped out at every step and made it less stressful on our family. Great job to the team.

I can't believe this hospital has 4.3 stars, my dad was here for a couple weeks, and there's only a few good things I can say about this place, one of them is Ms unita she's the patient advocate she helped us with a few things others than her there's nothing good about this place, my dad was in the ICU for a few days and this ICU was so dirty the trash was always overflowing, the floors were so dirty and sticky the air there was humid, we have to complain about the room my dad was in so they can send someone to clean it, it's a hospital shouldn't it have to be a clean and sanitize place? The staff started being less rude when we complained about it, if you have a family member at this facility pay attention to everything that's happening and speak up if you have to.

My sister was there from August 28, 2024 to October 31, 2024... the hospital staff was nice. And, if there were concerns they handle it with glee and compassion. They helped my sister. She is now breathing 100% on her own. She is off dialysis. She does need a heart monitor. My sister is much better. Thank Kindred Hospital. ❤️

My experience with Kindred paramount was great Onita as our patient advocate was awesome! She went above and beyond to help us. Also Erin as our case manager was very helpful and was able to get what we needed done with no problems. Awesome team!

Thank you to all who is taking care of my dad RP. The nurses and staff also the Doctors,PT,OT,ST,RT on station 2 are the best. Great people skills always informing us about his status and make us feel good that he is in a safe, and caring place he is not just a number. BLESSING to all.

Thanks for All the staff to the for taking good care of my mother (Maria M.G) They’re great and always on top of it. Now it’s time to move to the next step to get better. But I really really appreciate what this hospital done for my mother and my family. Thanks a lot and I would gladly recommend it for anyone that need their family member healthy recovery… family Garcia Meza

My husband died at Kindred and I don’t want another family to go through what I went through. He was in the hospital for 6 weeks being treated for fungal brain infection/stroke/hydrocephalus. He was transferred to Kindred because doctors said he needed longer term medical care as he was still medically unstable. He was only there for 11 days and died. Staff said he became “unresponsive”— they don’t even know how he died- said it was the fungal brain infection even though tests show that he was responding to treatment. When I arrived at the facility once they had told me my husband had coded- their nursing staff turned and stared at me- only said something when I asked if he was okay. They said that “he did not make it”. Not one single staff person offered their condolences to me after delivering the worse news of my life. NOT ONE PERSON. Nursing staff is grossly ill prepared to treat these medical complexities. They have LVN’s who are just out of nursing school and have no experience treating patients. They are very passive in their treatment- don’t do anything unless there’s a change- but even if there is a change they still don’t do anything. My husband became nauseous so they just let him stop eating- he had lost 50 pounds over the course of the 6 weeks- did nothing to address nausea and let him starve. On several occasions fed him meat even though I told countless staff that he was vegetarian. Staff didn’t follow feeding protocols that speech therapy put together for aspirating risk. I didn’t even get a change to contact the patient advocate because speech had just given me the information the day that he died. In the 11 days my husband was there I did not speak to a doctor ONCE— and he was mentally altered and unable to make decisions for himself. My husband was assigned to several specialists and I did not speak to one of them- I don’t even know if any one of them came and actually assessed him. Communication between doctors and families is abysmal. Please do not let your loved one come to Kindred Hospital if they are medically complex. I read similar reviews where families said their loved one died at Kindred and I thought they were just a grieving family member, but now given my own experience I want to warn other families. I am not just grieving and I wish I had known so I could have done something different. The funeral director we worked with said that she’s also heard terrible things about Kindred as well as the person who does the private autopsies. In regard to their rehab staff specifically- speech and physical therapy - they were amazing in their care for my husband. So, If your loved one is there for rehab services then they are in good hands. One of the CNA’s/wound care specialist, Alexis, was also amazing, compassionate, and proactive in her care for my husband and I appreciate that so much.

Overall, the medical team was able to achieve solid improvements in my grandmother’s mobility, which is great. Staff was generally very accessible and helpful, and we are grateful for the positive results. However, we never heard once from the doctor when we requested he call us. We understand support staff did their best to contact us regularly but there was a communication gap. We had been told my grandmother, E. Orosco, was being discharged soon, but never were informed of the date or where she would be sent for follow up rehab care. We had given staff a short list but somehow arrangements were made for her to be sent elsewhere. Thankfully, the patient advocate, Onita Mitchell, came to our rescue when we needed help from the inside. She immediately worked with the case management team to correct course and made numerous follow up calls to make sure everything was going to plan. Onita is truly a rockstar and a vital resource for us family members.