Kaiser Permanente

The entire staff is kind, professional, and even a bit humorous. The doctors and physical therapists genuinely care about helping patients get well. The excellent physician who helped me is Dr. Kimberley Phan. Alex Chen, my physical therapist was great, he taught me the best exercises to heal me quickly. I learned from him not only how to heal my injury but also how to do exercises to prevent future injury. Angel King was my acupuncturist, she is wonderful. The landscaping is beautiful. The facility is clean and aesthetically pleasing. And the parking lot is peaceful and not crowded.

Dr Han was extremely thorough in his care. He ordered different types of tests to uncover what was causing my pain. In addition, he prescribed different more traditional types of therapy, including, PT, Acupuncture and chiropractic care. Which was helpful. The staff was kind and professional. The only challenging thing I would say.. sometimes the front desk check in area gets really backed up. They should implement a system where new patients who are registering for the first time are separated from those who are just checking in for an appointment.

The approach to injuries seems to go something like this: Patient: It's been two months. I'm beginning to think maybe I didn't just pull a muscle, since PT isn't helping and a pulled muscle should be improving by now. Doctor: Just do more PT. *three months and two doctors later* Patient: So I think I pulled muscle would be better by now? Is there something other than PT I can try since the physical therapist has told me he doesn't know what he's treating and doesn't think he can help without knowing? Doctor: Just do more PT.

Beautiful facility and great staff! They are helpful and friendly! Highly recommend this place.