Ivy Rehab Physical Therapy

The people were nice but I can't comment on the effectiveness of their services. The reason is I had to stop going because of a billing issue. When I found out it would be $300/week (3 days at $100/session), I told the director that I couldn't afford it. I resumed going after he offered once/week at $60/session. A few weeks later I was informed that I had a balance despite having paid at each visit. I had a balance because they were charging me twice as much as agreed on. They explained the negotiated $60 was just a reduction in the down payment toward the amount that my health insurance didn't cover. This misunderstanding on their part makes no sense to me. If I can't afford $100/session, why would I now be able to afford over $120 which they are billing me??? So, they were just deferring full payment by a few weeks. UPDATE: I called the billing office like you suggested in the comments and they said they would talk to you and get back to me. They never got back to me so I called again. They informed me they had no record of my previous call and couldn't help me.

Can’t recommend the team at Ivy Rehab highly enough. They took excellent care of me both prior to and after my back surgery by making sure I was regaining my strength and range of motion as well as managing to eliminating the pain. Nicole, Matt, Steve, Dane, Danae, and Maya are some of the best people out there; they really take time to get to know you and make you feel like you’re part of the family from day 1. Gonna miss seeing them every week but I know where I’ll be returning if I ever need PT in the future!

I highly recommend Ivy Rehab. I had an amazing experience. As it was my first time going to physical therapy, I felt at ease throughout my treatment. My physical therapist, Matt, was patient every step of the way and always answered my questions. He was very knowledgeable and professional. He provided me with coping techniques and exercises to manage my back pain. In addition, the receptionists, especially Dane, welcomed me with kindness every time I came in. Everyone valued me, both as a patient and a person. You will not regret choosing Ivy Rehab as your physical therapy facility.

After fracturing and spraining my ankle, I was advised to undergo physical therapy. Fortunately, I found assistance at Ivy Rehab with the support of Matt, who played a crucial role in my recovery. In just a few weeks, I regained full strength, thanks to his exceptional guidance. The facility exudes professionalism, accommodating my schedule and providing the necessary resources for a proper healing process. Matt, my physical therapist, was truly remarkable. His extensive knowledge and professionalism were evident throughout my treatment. Dane was also a great support, always available to assist with machine setups, exercises, and any other requirements. I cannot speak highly enough of this place, as it deserves a perfect rating of 10/10. If you're facing difficulties in choosing a facility, I highly recommend coming to Ivy Rehab.

PTW in Harleysville recently helped me with my arthritis as well as a shoulder injury. The entire team is so friendly and knowledgeable (Bill, Mike, Ian, Courtney). The place has such a great camaraderie, even among fellow patients. All were so helpful, though I worked mainly with Mike, who took the time to really listen and understand exactly where my issues were. Mike equally made sure I clearly understood each exercise, and answered all my questions. I am so thankful for the strength they helped to restore and the knowledge I now have to stay healthy going forward. I would highly recommend them to anyone.

I felt very comfortable with all the therapists. The manager Steve was very helpful to me. He answered any questions I had and easily explained them. He is a very personable, smart, and caring person that just wants you to succeed. I appreciated the little things, like the black board, pictures of the graduates from PT, the sign outside welcoming me on my first day. You can even ring a bell if you felt you had good service. I would highly recommend going there for awesome PT results with the best atmosphere.

I am currently going to PTW in Harleysville three times a week after total knee replacement surgery in early December. Steve and his entire staff have been very welcoming and professional and I feel they give a great deal of one on one attention to me. I never feel rushed and everyone is positive and encouraging. So far my experience has been a positive one and I look forward to continued progress at this very friendly location. I would highly recommend Steve and his staff to anyone needing physical therapy.

If I had to be doing physical therapy 3x a week for 4 months anywhere, I'm glad it was here. I genuinely was a little sad to be done because the staff (and honestly even fellow patients I got to know) made it a great experience on my road to recovery. What I loved about PTW Harleysville, from a recovery standpoint, is that it truly felt like Bill, Ian, Mike and Maya were in my corner, as a team, to get me back to where I was before the back issues started. They were great at explaining what/why we were doing an exercise. The homework they gave really complemented what we did in session. It felt collaborative. They encouraged. But the one thing I appreciated the most, as a patient, is THEY LISTENED. I would explain how I was feeling or what I was doing and they would ask questions, dig into it for possible solutions and make adjustments to our plan. I quickly learned not to feel hopeless when things didn't seem like they were working or pain got worse because they truly listened and worked to make sure I got exactly what I needed. Truly, you couldn't find a better team. They are all so personable and the atmosphere is great -- I genuinely enjoyed being there! I worked with Bill the most and I can't say enough good things about him and how thorough he is. Each therapist brought their own strength to the table and I highly recommend being flexible and willing to see any of them for that reason. Mike always seemed to challenge me with new exercises and had a knack for knowing exactly what exercises/stretches I need when I was struggling or stuck. Ian was always so knowledgeable and made sure I understood various aspects of my pain/recovery. Can't recommend them enough -- seriously!