Ivy Rehab for Kids

Both my daughter and son receive therapy at here. Both kids are excited and actually want to come back! The therapists we work with are all super sweet and very knowledgeable. They listen to the whole picture and help come up with goals to get the kids to we we want them to be functioning. My daughter, Harlow, does physical therapy with Jillian. She absolutely adores her and we have seen her make so much progress! My son just started speech with Callie and Amy. He has enjoyed his sessions and we are already seeing improvements! We can’t say enough good things about this location and the therapists we work with!

Unfortunately, I can't recommend this company. My daughter has had ECI before and we paid nothing out of pocket. When we tried here in Illinois, we were told that it would take over 7 months to get her into ECI and we were recommended this place. We did our eval and we were recommended 2 times a week and paying an insane amount out of pocket waiting for insurance to go through. I dropped her down to once a week and by our 5th visit, I would say, I got a bill for almost $500 on top of what we had already paid out of pocket. When I called IVY, I was told everything was right, when I called my insurance I found out I was charged for 3 additional evaluations that we never received. When I reached back out to IVY we were told it was a mistake (I understand, mistakes can happen) and it would be corrected. I cancelled all of our appts after that (July 8th) until things got straightened out. Aug 4th we were sent another bill stating we had only paid a very small amount out of pocket and the "mistake" appts were even higher than they were in the first place. I reached out again and was told they were still working on it. August 5th (1 month since her final appt) I was sent an email stating everything was corrected and was finalized and we now had a credit that would be sent out to us. August 16th, I received yet another bill. I called IVY again and was told it would be investigated and they'd get back to me, when I told them I was told that was already done, and gave them the name and date, I got a reaction like "that person shouldn't have said that". Fast forward to September 24th, I received a collections notice in the mail stating they were going to send my bill to collections if I didn't pay in the next 30 days. Emailed IVY AGAIN, and was told they were still working on it. Finally got a call today (October 1st - 3 months since her last appt and since looking into the "mistake") and was told that I owed them money because everything was corrected now and it takes a long time for insurance claims to go through, so when I got the previous "final" email, everything actually hadn't gone through... Now that my son is in preschool, I'll be doing my own speech therapy with my daughter. I drove 45 minutes, to AND from, this location, twice a week, to spend 30 minutes watching my daughter play and spending an insane amount of money out of pocket and a nightmare of a time correcting mistakes and who knows if I actually was charged correctly after this cyclone of insurance and billing. This company seems very shady, and very disorganized. Save yourself, and just read out loud to your child.

Ivy Rehab has been the best experience for my son! They are so kind, patient, and willing to work with your schedule & your child's needs. All of the speech pathologists are also well trained, kind, and fun for my child to work with. They also communicate well if you have to switch between SP's. My son has progressed well with his speech and there is a noticeable difference in his communication. I would recommend Ivy Rehab to any parent/family needing to get their child in for speech Language service!!

Our daughter Peyton has a gross motor delay that is pretty significant. My wife and I obviously feel guilty, because as parents we can’t help but blame ourselves. Ivy Kids have been nothing but supportive and welcoming. They’ve been wonderful to work with and in just the first couple sessions we have already seen improvement in our baby girl. The whole experience has been great. From our first call, to our first consultation, and our first sessions, Ivy Kids has been nothing short of spectacular. Their staff is incredibly friendly and very informative. Everybody that works there seems like one big family and always have bright and happy faces that welcome you in. Jillian is AMAZING, and it shows in how Ivy Kids operates. Lastly, it is so family friendly there and our almost 2 year old absolutely loves going there as well. She is a shy girl but seems to open up instantly when we get there and it’s definitely a reflection of the incredible environment that Ivy Kids has.

Nick, our OT, is phenomenal! He is very informative, patient and has helped our son reach some pretty amazing goals, both emotionally and physically! I love how welcomed we felt walking in on day one. Nick even referred us to get checked out for physical therapy, which we are now in as well. We highly recommend!

I can not say enough good things about Jillian and her amazing staff. From the moment I shared my daughter had motor and speech delays, she was so quick to get us in, seen, and on her schedule. The attentiveness, care, and love for my child, and all the children that walk through the door, including my older 2, from Jillian and her staff has made my Mama heart so dang happy. They make you feel like family. My girl is already making huge strides after being there for just a couple months. Our family is so grateful for such a safe environment for my kids to learn and grow.

We have had outstanding outcomes from the time we’ve invested in OT at Ivy Rehab for Kids! One of our children comes in twice a week, and he’s gone from being unable to sit/attend any fine motor work to writing and cutting etc with ever increasing confidence, and for longer periods of time. We also have gotten a LOT of practical advice and strategies on how to meet his sensory needs at home, which makes family life easier. The staff are all friendly and caring. They’ve handled scheduling and insurance, keeping track of what times work for us, and how many visits are allowed by our insurance plan for therapy. I recommend OT at Ivy to parents of kids with autism, sensory processing issues, and/or fine motor delays. The care we’ve received there goes well beyond the very basic care we got at other clinics in town. My kids love therapy days!

My son goes to Ivy Rehab for Kids for speech therapy & he absolutely loves it ❤️ Miss Peyton Chandler is wonderful ☺️ All of the staff is friendly & courteous. We feel like part of the Ivy family with every visit!