Inland Psychiatric Medical Group San Bernardino

The operator that I spoke to was very helpful very polite and took her time in assisting me to make an appointment to find a new therapist. She made an appointment for me set it up ,was very thorough, and friendly ! Thank you for your professional service and have a wonderful day. The person that assisted me was Priya ,and she is amazing! Thank you for being so kind. and helping me today.

I love the ease and availability of appointments and have been a client of them for years. I love the discretion as well. Monica, is always helpful scheduling my appointments.

Today I called per the request of kern family medical insurance/ medical , to ask if this group would take payment for continued care for me to continue therapy with Randall, as I went homeless in sb County n have not been able to schedule more therapy appointments w Randall, wonderful therapist, the front office transfered me to the " billing dept" which apparently it's off site.n the young girl refused to give me her name and refused to transfer me to the manager,she straight out ignored all I said about me not having IEHP and to ask if the group would work w kern families..she was ignoring me, Sais there not contracted after I told her I wanted to talked to a manager to tell them there out of network n not contracted but my mcal/kern family insurance will pay, she said her manager said no, n hung up on me.I'm very upset as I was told that out of network providers that out of Kern County work with this new coverage program I have now, im disappointed I miss dr kohut and the previous manager, I will.relay the message to kern families insurance, tried to get an appointment while I was up there I wa placed on a cancelation list n unable to schedule anything w Randall..

They have excellent service went up and beyond to help verify my insurance. That I have.

Talk with Dr. Aneke was very pleasant and interesting. The 5th star was because of the difficulty in communicating with the personnel in setting up the appointment. I simply couldn't understand them.

I’m a new patient and set up my first appointment via online chat through their website. Monica was very helpful and made the process quick and easy. She had all the required forms and information emailed to me before we even finished our chat, and explained what to expect in detail. Great experience!

Long successful relationship with Dr. Kunam. Was highly impressed by the care I received today from Nayak. I genuinely appreciate the time spent assisting me with my call. It took some time, but thankfully we were able to find a resolution to my issue. It would be great if more employees modeled themselves after someone like this. Thank you so much!

Monica was very helpful by taking the time to call me back to clarify the “No” co-pay cost for my son’s medical services and confirming his next appointment. She provides Awesome customer services and is an asset to IPMG!