Hunter Creek Health and Rehabilitation, LLC

Think carefully before coming here. In my opinion, the nursing staff is generally incompetent and by the end, we did not feel safe receiving care from them. We found them struggling with basic tasks and at times forgetting to administer medication unless you remind them, sometimes having to remind multiple times. Other times, they would vanish for stretches at a time despite our needing care, such an removal of an IV line, despite assurances "they would be right back." At times, we were disturbed by staff arguing or gossiping with each other loudly in the halls. Also, TVs playing in other patients rooms could be very loud and disturbing, with staff seeming indifferent. In our opinion, the place had a bad odor and the food was not good. Room's bed had shabby duct tape on its arms. To their credit, staff was generally pleasant and polite. A couple nurses were great, but they were the exception to the rule. Another positive was the neat and tidy landscaping. Finally, certain 5 star reviews would appear to have been left by staff or vendors of Hunter Creek, which is a violation of Google policy and inflates the Google star rating that was a major factor in our decision to come here.

Ms. Nikki Sterling has gone above and beyond to provide and deliver adequate service for a dear friend. She provided extraordinary service to him and his loved one who was in dire need of a new placement and better service that could be provided for loved ones. I would like to personally thank her for ensuring that the needs were met and also checking in on the family as they made their journey to Hunter Creeks Health and Rehabilitation. At that moment, I knew God had place Ms.Sterling in the path of the family in need.

I would like to thank the entire Hunter Creek staff for making my mother's stay there very welcoming. Everyone did a amazing job. She was taken care of by extraordinary people. The staff and nurses are great.

I recently visited a family friend here. During my visit, I have had exceptional services from the workers. I was walked all the way to the room instead of being told or pointed to where it’s at. My friend needed more ice water while I was there and it took no time for the CNA to stop what she was doing to get it. Everyone is super friendly and welcoming. She seems to be well taken care of and likes it there. I am very satisfied with my visit.

My family and I have been very pleased with Hunter Creek. The staff has been AWESOME!! Especially the Administrator, Matthew, Shonta in the Admissions office and Tiffany ,CNA.

Hunter Creek is a wonderful home! The staff is wonderful and treat each resident, let them be here short term or long term, like family. It's a small home but does have a homey feeling to the facility. The administrator, director of nursing, assistant director of nursing, social worker, admissions coordinator, CNAS, nurses, and other staff members work so well together and strive for the best for the residents at Hunter Creek. The facility is very, very, clean. The food is good as well. Overall, Hunter Creek is a good place to work and has a welcoming atmosphere!

This small facility is truly a great home away from home. The staff have worked there for years and really get to know your family and how to care for them. It is clean, the outdoor areas are landscaped beautifully and the nursing care is excellent. The staff communicate well with families and you always feel as though they are on top of your loved ones care. I would recommend this to anyone needing long term care or rehab!!

My mom has been at Hunter Creek for 2 months. I am a newbie advocate for my mom and have no prior experience with nursing homes. I am a person who feels completely lost if I don't feel that I have a good grasp on processes. I reached out regarding some concerns I had and I had a care plan scheduled quickly as a result; all the department leads were present! Medications, therapy schedules, showering schedules, how my mom's care was managed daily and how everything works was fully explained to me. I truly appreciate how the staff has worked with me through the process and has been so patient answering all of my questions! Everyone has been amazing! I would encourage anyone with any questions to reach out! NOTE: fabric labels will wash off! Buy iron on labels or sew on labels! Thank you to all the staff at Hunter Creek for taking such great care of my mother and me!