Healthtrax Fitness & Wellness

After about a year of extensive, still on-going "renovations" it has become a significantly downsized facility, about 1/2 of it's former size. Now It is tight space everywhere. One group class room also serves as storage for spin bikes, further minimizing the space for other classes. Group classes are scheduled for people who do not work, like at 9 am or 4 pm. Very small locker area; only 2 shower stalls. Some machines have been there since I joined in 2006, still functional but tired. They did add a few new pieces of equipment recently. The front desk people are lethargic. One of the bench press lifting machines had a broken cable, which can obviously be a hazard. When alerted the front desk about the issue, I was told that they are aware and "on it", but nobody cared to put an "out of order" sign on the machine. Grossly expensive, currently paying an outrageous $136 per month for a family plan, for a mediocre facility and service that has steadily diminished over the years.

This used to be one of the top gyms in the area. It was pricy, but worth the extra money (almost 4 times the going rate for a gym). The management got cheap and began to downsize it by 1/3 to reduce the rent. The construction has been going on for almost 4 months and is not even close to being done. What is worse is that they did not get rid of any equipment so that it is so close together that it is uncomfortable for the clients to use. There are better places to spend your money.

It was a good place to workout but, recently w all the renovations is a is a hassle to take a 🚿 for the men ... make you go to the shower down stairs.. have to wait your turn 🙀 🙀 and have some stuff rushing out .. especially on Saturdays and Thursdays nights.

Was member for 2 years with family but recently cancelled membership as it has turned to be the dirtiest place ever. They never clean the bathrooms and shower area. You will find bandages with blood on floor for a weeks on floor in shower area but no one will pick up. I have not seen cleaning guy at all. They have started charging higher price to spread disease

The woman in charge of memberships was not able to answer any of my questions. She had to go to someone else 2 other times for answers on prices(that are always the same 50$) I called in with a question about a pool time slot and the person who answered the phone had not a clue about time slots for the pool on the app. Mind you I was calling to ask because some old lady was grumpy I was in the therapy pool without a reservation. It doesn’t seem like everyone is aware about how these reservations work. 3rd time Pam said she is the manager. Yet she couldn’t answer my questions. Does anyone have a clue to what’s going on in the place? I keep hearing them talk about kids club coming back. This is the only gym with a pool around. Go above and beyond and not just with the prices.

I have been working out here for at least 3 years. A very good variety of equipment. Free weights and machines. Lots of space for floor exercises. A lap pool is also available. It never seems to be excessively crowded. I am really pleased to be working out here.

Signed up for a free trial at a gym, they advertised if canceled by July 1st there won't be a charge. I cancelled in person on June 26th, they still charged my card and are refusing to refund. Alex in membership is very rude and clearly a thief.

This Gym is so encouraging and motivating from the group class instructors, personal trainers, front desk staff and fellow members. I haven't met a person I didn't like there. They even have inspirational quotes in the women's locker room! what a great environment. Thank you for the happy place :)