Haven Post Acute

It’s a clean facility, cute court yard. They have a day room that can be used for private family gatherings. I Would suggest touring in person 🙂

It’s more like a 51/50 ward, the place is very unclean. There was two staff members that were actually nice. My fathers feeding tube was on the floor nurse was going to connect it. I told her to stop and she needed to sanitize that the social worker Teresa could care less she’s very unprofessional. After my father passed I tried to get a hold of them because I was getting billed, and I wanted somebody to explain to how or why. After a week I finally talk to her (Teresa )and she was extremely rude and even hung up. I’m sorry, but you’re a social worker. Your job is to help people not to be rude not to be condescending or not to be talking down to people. Shame on you. When I finally got my father into my home on hospice care he had what was called sludged on his right foot basically looking like maggots he had bedsores and he was extremely dirty. That tells me the quality of care that place gives their residence.

My father was placed at this horror movie, mental hospital for physical therapy. They lost his street clothes even though I was told they made it with him from the hospital he was transported from. He fell the first nite, no one called me til morning! They were also giving him adavan and norco. Couldn't talk to him on Friday because he was "asleep" everytime I called. When I finally spoke with him, he was so out of it and kept falling asleep! The nite nurse, you know who you are, lied and was rude telling me that "maybe he was given the adavan so he wouldn't get out if bed!!" Seriously!? COULDN'T tell me what was administered. I was completely horrified when I walked in there today. My father was in a diaper!!! Any time he moved he would scream in pain!!! I immediately signed him out AMA (his primary doctor recommended I do this) and i took him immediately back to the er in the hospital he had left a few days prior. The staff at Haven that assisted me today were wonderful, I have to say. . The PT guy and the sweet nurse that helped me get him in the car, and the ladies at the reception that helped me to finalize the paperwork quickly.. Please heed my warnings, do NOT leave your loved ones here. They may not make it out!

Staff are amazing, my dad was not mobile after being at Community Hospital of San Bernardino for 7 days. 2 days at Haven post my dad was up and walking around and is doing much better. Food is not all that but other than that I really appreciate all the staff and their hard work.

I have had a wonderful Therapist I wouldn't be where I am today without 1 person that helped me A great deal I would recommend Paris for anyone that needs theray. If it wasn't for the push I would be laying in a bed all day. I recommend this facility to anyone who wants to get back on there feet. The food is grate, and the nurses are attentive. Thank you all team Haven. JF

Do not send anyone that you love or remotely care about here. They don’t know what they’re doing. When they’re wrong they will lie to you. My father who is a healthy 91-year-old, got Covid and had to go to one of two places. I had no reviews on either of them and made the grave error of choosing this place. It has been eight days of hell. He fell three different times. Had to call us twice on two different falls for us to call the nurse because no one would come to his aid. So he called us on his cell phone and we had to call the nurses desk to help him. The third time he fell he was on the floor in the middle the night for over two hours until he dragged himself to the bathroom and pulled the emergency help cord. The first day they didn’t feed him. Because he had Covid even though he was on day eight when he arrived they treated him as if he had the plague. But they were supposed to take care of them. No one gave him any physical therapy. So his legs became weak. We’ve had to go every single day and harp on them. Mind you we live in Joshua tree. That is about an hour and a half to 2 Hour Dr. one way. We’ve been trying to get them out since day one. Today they transported him by ambulance to San Bernardino hospital because his stomach was distended. Pray to God he will be OK. Do not, ever send anyone to this place. We will be writing the medical board of California, we will be writing Medicare, we will be writing Eisenhower hospital that use them as a referral, and we will be writing the administration of Haven postacute as to the absolute horrific care they gave my father. Angry gorillas would have taken care of him better than they could. The fact that they lie constantly is absolutely unbelievable. They’ll tell you one thing and then they don’t do it. Awful awful awful place. I guess if you wanted to send someone to hell while they were still on earth this would be a good choice. Thank God my father had My husband and myself as his advocates. God forbid somebody who gets checked in there that has no one.

I'm an "Inmate" at this facility. There just so many injustices here it would take hours to explain. But anything you ever thought could be wrong with a nursing home, it happens here. I'm trying to get transfered. Wish me luck. Those positive reviews have to be fake.That is the total opposite of my experience. The nurses are lazy vindictive and hateful. A lot of them come to this place and hide them spend the rest of their shift on their cell phones. If you like misery, come here.

The food was well balanced healthy and excellent, all the nurses were good and caring the rec room girls were all very helpful to the patients no problems, the only thing that bothered me was the disorganization of the timing of food delivery, but not too bad most of the time, I injoyed the stay