Green Physical Therapy and Wellness Center
Location & Contact
23100 Eucalyptus Ave STE C, Moreno Valley, CA 92553
Moreno Valley, California 92553
Business Hours
Categories
Reviews
Cristina Rodriguez
The therapists are great. The only thing is one of the receptionist and billing. I called a few days to cancel all the appointments I had left with my therapist. The receptionist asked me why and I told her that I wanted to see my doctor again since the exercises I was given were the ones I've been doing four weeks before my therapy sessions started. The exercises didn't helped me, and I noticed something else in my foot. Whoever answered the phone, used a rude tone and treated me like I was an idiot. I was not planning to write a review, but I'm hoping this will help me out, because two months after, they sent me a bill that I already paid for. I have proof of payment. I already called twice and no one has answered even though I'm calling during their opening hours. I also called at different times. I already left two voice messages with my contact information. I'm still waiting for their call. UPDATE: The owner called me within an hour of posting this. She was very apologetic and kind. My billing issue is in the process of getting solved. Update (next day): Everything is solved:) Someone called me to update me too, which I appreciate.
Max
They don't answer their phone. I've been trying to call all morning to confirm my appointment and nobody is picking up. Edit: everything good. They were having phone issues. I will come back, I think they can help me get rid of decade old pain.
H
I hate to write this review as I never leave like to leave negative reviews. Physical therapists are great here, specifically Harvey! She was amazing! The other aides are also very sweet and informative as well as doctors are great! Have no complaints there. However, the lower rating goes for the office staff. Crazy unprofessional whether it be forgetting on their end to the input proof of my copayment or hanging up with me on the phone after I was placed on hold for over 10 mins or just attitude overall…. In addition, this place is very booked out which unfortunately has caused delay in my post op therapy… Good PT when things go correct for you in actually accessing the appointment but office staff needs a conversation.
Lilly Gonzalez
Hands down the best! I love working with Glyniss and Daisy! I love that she knows my goals and helps me target them can’t wait to go back🙏🏼 Update, I have graduated from my program and I just want to leave an update because this truly was an amazing experience. When Glyniss learned what my goals were and how serious I was she did everything possible to help me leave feeling confident and ready to go conquer those goals. I am so happy with how I feel but I am sad that left my amazing team behind. Both Glyniss and Daisey were phenomenal and I just love the people that they are! If anyone has the opportunity to work with them, they should feel confident that they are in good hands. Can’t say enough good things about this office!
Suzie Minetree
Dr. Green treated my teenage son. She was extremely knowledgeable and made sure both my son and I understood everything that was happening. She created a comfortable environment and communicated frequently. She made sure my son was not in pain, but felt the discomfort needed to target the area that was causing him pain. Once she was able to isolate the area properly, she assigned him exercises to do daily. Overall this was an excellent experience.
Nadia
some of the staff is nice and helpful, however I have had a negative experience repeatedly with Britney marshall in reception.
Monica Cervantes
INSANE. I paid a $25 printout for a 3 page pdf of exercises i found for free on google. Complete waste of money.
Rose Garcia
First time today and Dr Kelley did wonders with my leg, feel better already going back on Monday Anna was great too.