What little experience I've had there, the staff was very pleasant and friendly. However, I am a bit overwhelmed with everything and don't know that I'll return. I am not in a good frame of mind at the moment to use my membership effectively. It was a very generous gift, but I will be paying it back to them soon because I'm not going to waste money that was provided for membership on me, knowing I'm too much of a recluse to go. Besides, I have a VERY difficult time accepting gifts of any kind. If I can't afford something, I don't get it.