Got Your Back Total Health

As one who have been to several health care centers, I can say without any hesitation that this is the most friendly and well organized place. _ The front desk personnel are very helpful they do not rush you, they go beyond the call of duty to accommodate. _ The nurse practioner was very understanding and communicates effectively. _ Dr Klein explained every step of the procedure and is also refreshing to see him so engaging and involving his patient on their own care. In general Great experience keep up the great job!

Never having been to a chiropractor, I went on a friend's recommendation because my neck and shoulders felt 'compressed.' Happily, my friend suggested I wear comfortable clothes to do some mat exercises. This was nearly 5 months ago, and I continue to go weekly for the exercises, the adjustment, the advice, and the welcoming warm environment! Dr. Klein and Nick Kundrat are very knowledgeable and do everything to patiently help patients improve their lives. My biggest health issue turned out to be my right shoulder that was deteriorating - Dr. Klein suggested an injection of stem cells to encourage re-growth of the ligaments and muscle, along with exercise. I overcame my hesitation through independent research and discussion with Dr. Klein, had the injection and now, just 3 short months later, have seen incredible improvement, and far less pain (while continuing to play tennis). Before the injection and treatment, pain relief was unusual; now pain is a rarity. I am very grateful to Dr. Klein and all the staff for their wholehearted support and encouragement, as well as their overall positive approach to health in everything they do. I look forward to my visits, as each time I come away reinvigorated and with new knowledge.

I am writing this review as a last-ditch attempt to get the office's attention and as a warning to other potential patients in the future. My emails have been left unanswered, texts have been left unresponded to, and the mailbox for every number for the office I have tried is full and hasn't been cleared for months. To start, I had a great experience until January of 2022, but afterwards, my experience with Got Your Back has been an absolute nightmare. While I paid up front for a 12-session treatment plan, I only received 8 treatment sessions before the office closed with the promise that Dr Klein would be in touch. Months have passed and I received no call from him. To add insult to injury, the office has sent repeated invoices for the treatment I already paid for despite me speaking with the billing office two months ago and them telling me to not worry and that it was simply a clerical error that they would be sorting out. Fast forward to this week, when they sent me a letter saying that I was delinquent on payments and they would transfer my (already paid) balance to a debt collection agency. They have been consistently unresponsive and unprofessional through this whole ordeal. I have received no offer of refund or completion of treatment plan, and instead been hounded for payment which was already processed months ago. Overall, it is a shame that GYBTH has come to this because the care was truly great beforehand. I only hope that this finally gets the attention of the office and catalyzes action. If not, I highly recommend you take your business elsewhere.

I always learn something from Dr. Klein. He takes time to answer my questions about the body and explains and demonstrates ways to optimally “reset” after exercise, or simply basic ways to keep a healthy physical condition, how the spine is at the core of everything. And I always feel better after an adjustment. I feel very confident the Doctors know their stuff and take great care with their patients.

Everyone at Got Your Back was extremely helpful and friendly! After a car accident I needed work on my back and the team not only helped me get straightened out but they also taught me exercises/stretches that I can continue to use outside their practice and moving forward. Their facility is very welcoming and they give great one on one attention to all their patients. Highly recommend!

Great place to go. They care about making improvements and getting you better each day. It goes beyond just a chiropractors office it really can start improving your lifestyle. They worked with my college schedule and budget for me to really feel better. So grateful for Dr. Klein and him always going above and beyond.

Due to changing Companies and changing Health Insurance Plans I was not able to schedule an appointment with Dr. Klein since March. I went in for my first appointment since March on Saturday, 6/13/20, and had a great experience. It was an added bonus that a Physicians Assistant was added to the office. I had rolled my ankle while taking my newly adopted dog for a walk. I was able to get my ankle checked out without going to the ER. Excellent service!

This was my first time being referred over to this practice and the whole team is awesome. From getting generally evaluated by Angelo and Nurse Abigail to my actually session with Dr Klein. If I could’ve given more stars I would! Looking forward to seeing my progress.