Terrible, unrealistic business policies and practices that I personally find exploitative of disabled children’s families. You don’t get to make your appointments but are locked into a set schedule weekly. Even if you’re attending weekly or more frequently - so 52+ times a year - you’re only allowed to have one cancellation every six months or you get charged a $100 fee each time. You can avoid this fee by immediately rescheduling a makeup session but because of their very limited availability I could not do so multiple times as a working parent. I also was mischarged/accidentally charged a cancellation fee that that they took off after I asked them - I appreciated that but should not have to be monitoring for their errors. Most ridiculously, I have never been late there but received a $41 charge that they could not explain but also would not remove. They also charge a $14 credit card fee - they are not selling ice cream cones they are moving major money - who wouldn’t be paying by credit card? Overall, I feel my son made zero progress over months, hated going there, displayed his worst behavior there, and did not bond with his therapist, who I’m sure was well-intentioned and wanted to help him but took an overall harsh and oppositional approach with him that is counterproductive. There was constant corrections and very little praise. I did see other therapists who seemed to interact more warmly with their clients. The policies are absolutely ludicrous. I would avoid Good Beginnings if I could do it all again and wish I never spent my son’s time or my money here.
