Gateway Care & Rehab Center

This is the worst place on earth. I wouldn't send my worst enemy here. I was there for 2 weeks and there were so many issues. They ignored the call button but if it would get on their nerve they would come in not ask if you needed anything and turn off the alarm then leave the room. I personally would just keep pushing it every time they came in and ignored it. I was bed ridden. They would put a bed pan under me and when getting it out would spill the pee and leave the sheets wet for quite awhile. They put on a diaper so they wouldn't have to be bothered but that would leak. They then tried to get me to sign paperwork that said I was incontinent. I refused. I was let to fall several times by what they call care givers, more like care takers. I was also touched inappropriately by one of them while being cleaned up down there. People were left pretty much on their own until family members got there. They didn't give out medication when needed sometimes you had to beg. They let people scream all day and night never to check on them. At times all of them would be laughing and talking outside patients room completely ignoring the patients and their needs. Please avoid this facility at all costs.

Gateway is a great place to bring your love one. They gave my father the best care before his passing. Kaiser sent him there and I was very happy with them.

Worst place ever. This facility does not care! Nothing is clean, the staff have no heart or compassion for their job, they aren’t aware of their patients. It’s ridiculous how unprofessional everything is. Had to have my family member moved immediately!! Do not recommend at all!

Very sad .it was s good46 mln before any one came to greet me. It is very loud and unorganized .many calls ho UN recognized and UN answered. Pain management is out the window. Can't get the right meds or doses, many I.v. machined do not work and beep all night There is no pharmacy The food suçks to say the least. And the toilets barely run I do not see how anyone can get well here.

Wife there for a few days early May 2015. They had a woman in her wing that screamed constantly day and night. There were a few brakes, but, not many. Clothes missing was very common. Mark with BIG letters and nothing valuable.

This place is such a disappointment that I wish I could give ZERO stars. There is no respect at all. Nothing is done right. Staff isn’t alert, no cleanliness, no safety. Do not trust this facility with your loved ones!

Worst experience. Awful care for my mother. If there was a negative number as a rating, it would be here.

Take care my husband so well Nurses are super nice. Very happy place