Gainesville Health and Rehabilitation Center

This place was horrible . Roaches everywhere . I would have starved to death if not for door dash . 3 times there was no night nurse at all . I watched an employee go threw my roommates belongings after he got sent to the hospital . My meds were never ordered on time . I was without them for 2 days at one point. When I left they cut me off all of my meds so I was out until I saw my personal care physician. Staff was rude and unprofessional. Heard staff members get in physical fights In the middle of the night worst experience of my life this place should be shut down

Unprofessional and gross. I wouldn't even let my cat stay here. Staff are rude and snobby. There are roaches that crawl everywhere and on you while you sleep. Bathrooms are gross.

My mother was taken here a week ago and her experience has been terrible. At night she will turn on the nurse light and no one will come for hours. She was left to lay in a dirty diaper for 4 hours. Tonight she is sleeping on a bed with no sheets. They sometimes forget to turn on her medication medicine and they also refuse to give her the other medicine she needs for her blood infection that she was getting at the hospital. I tried calling tonight and someone answered but she needed to transfer me to someone else. I waited on hold for 20 minutes until I gave up. I will be moving her to somewhere else as soon as I can.

Legitimately curious if this place has ever read a regulatory manual or statement in the history of its existence because you can't bribe or ask or bully or have active staff or those affiliated with a business review it, it's called a conflict of interest and all of these reviews will be taken down by Google 🤷🏾‍♂️ also, idk why anyone working here is acting like how patients get neglected and abused is ok OR how staff goes consecutive 16 hour shifts without lunch breaks. It's not possible any of that got rectified in the amount of time you've fraudulently thrown up a bunch of fake positive reviews all within the span of 2 or so days of each other. That's really obviously happened due to pressure or influence from the company 🫡 that level of manipulation to get people to give you there sick family to make money off of should keep you up at night.

Kudos to Isabella in admissions!! She went above and beyond to help me and my mother in a difficult situation.

This place should be a setting for a horror saga. The long term patients call all night long with little response, they aren’t educated on their own level of care, most of the staff are temporary, and the permanent ones only cover their own jobs. My wife had a serious infection in her spine and they didn’t give care or antibiotics for 4 days. Then when they finally received the antibiotics, they did not know how to utilize the machine to administer them. Thankfully I am certified so I was able to train the ones I came in contact with. Then she caught a severe UTI because they left her in a soiled bedpan for 6+ hours. The staff allowed me to stay overnight for her personal care for a week and a half, then a new “nurse “ caused me to have to leave every night; assuring me that she was in good hands. The same night, same thing happened. I then would not leave until proper care was given and medication properly administered. They then dropped it on the floor, and thought it was a good idea to pick it up and give them to her. I expressed my concerns and in response the police were called on me. While they were talking to me, 4 more patients had put in abuse complaints. In one week, 8 patients transferred themselves to another facility. If you have compassion for your family, refuse treatment from here with extreme prejudice. They will not be cared for, only “a filled bed”. And for the FEW people that actually care for their job, and showed my wife compassion and support, THANK YOU SO MUCH. This place doesn’t deserve golden hearts such as yours. **I HAVE CONTACTED AHCA, but they will only take things seriously with more complaints. Not only for your loved one, but for the ones that can’t, SEE SOMETHING, SAY SOMETHING. You won’t know it, but you will save a life.**

This place needs to be shut down. I witnessed My first two nights their staff loudly cursing patients on night shift. My first 36 hours there I was told there wasn’t a bedpan available for me. They were often short of supplies. I received a potty chair with no bucket until a few days later. Turning your call light on was a joke. It was normal to wait an hour to two hours and 20 minutes to get pain meds or your brief changed. The worst part was twice my medications were switched with my roommate’s medication. Not once but twice! Thank God I got out of there.

This is a warm welcoming facility with great opportunities for success and award winning customer service. The activities department allows for engagement among all the staff and residents so that we get to have fun and make memories while caring for our residents here at Gainesville Health and Rehab.