Functional Performance Center

I would not recommend this clinic if you require consistent, quality care. I initially had a good experience here. For over six weeks, I attended sessions twice a week and worked consistently with the same therapist. However, things took a turn when the head clinician left. I was assigned two different, less experienced physical therapists who provided lower-quality care. They also made me travel to different locations for appointments. Despite my clear communication about the need to take things slow due to ongoing recovery, both new therapists kept pushing me beyond my limits. As a result, my pain returned to pretreatment levels, and I haven’t been able to sleep through the night for days. I requested to work with a more experienced therapist, but the earliest availability was November 7th due to short-staffing. I rescheduled the remaining sessions, and I received an email confirmation and was told I was taken care of. Yet, I was later told by another employee I owed fees for a supposedly canceled appointment. I was not told about this during my call. The lack of consistency, disregard for my recovery needs, and now the billing confusion have made this experience incredibly disappointing.

I just completed PT for Sciatica with FPC and was extremely pleased with the results! I would highly recommend them to anyone needing physical therapy! They helped me rebuild my strength and stability in my back and leg and taught me what exercises I need to continue at home to maintain my progress and hopefully prevent another injury. I worked with Spenser and Tom. They were both tremendously helpful! They were very patient, understanding and they both have great personalities. And the icing on the cake for me was the additional help I received from Tom diagnosing or at least getting some answers to another issue that I had been dealing with for a few years now since I had lung surgery. I have seen several doctors, several tests and had no answers up to this point. I feel this alone was well worth the cost.

Functional Performance Center has done a great job in my rehabilitation process and I recommend them highly. The front desk worked with me to find appointment times. Saurel and Tom are both effective in treatment and wonderful in explaining what is going on with my body and what specific excercises and manipulations are designed to do to improve my range of motion and strength.

Spenser has been very helpful with my physical therapy. He is knowledgeable, kind, patient, attentive to my questions and concerns, and explains the exercises in detail in addition to how they will help me. I appreciate his practical approach to the physical therapy plans/routines in my every day life. I highly recommend Spenser - he has been a great physical therapist!

Molly has been a wonderful therapist. She explains the various exercises that I am doing and why I am doing them. Recovering from a total shoulder can be quite painful but she doesn’t push too hard on any of the exercises. After just 2 sessions I feel like there has been significant improvement.

This is a great facility. The people here are Very helpful and thoughtful . I am not that comfortable in this sort of environment because I am not active, I am not really fit, and I’m not sure how to be those things…. The people here don’t care if you’re fit …they simply want to help you get better…and stronger…a very supportive and helpful group of people. Frankly not something I’m used to…but I trust these people…which is the best thing I can do. Thank you! For your help and confidence that I can do the things that I need to do, so that I can be stronger and more fit!

My time and experience with the staff has been rewarding in accomplishing my physical therapy goals. Scheduling has been within my our time frame. The PT staff have provided a very functional plan and exercises for my physical improvements. Kudos!!

My first experience with Functional Performance PT was for a shoulder injury. I enjoyed the physical therapist his name was Spencer he was excellent. The 3 star rating comes from the scheduling process the clinic follows and after my initial visits. I was planning a knee replacement in February of 2024 so I scheduled my initial evaluation & all my appointments for my knee replacement several months back which was recommended at the time by the staff. The knee replacement went as planned got my PT script from my doctor, start my PT 7 to 10 days after surgery. We scheduled the first appointment 2 days after the surgery. So when I received the script from the doctor that said 7 to 10 days. I called functional performance immediately, the call went to VM. I never heard back, so I called back the next day and that’s when Nancy informed me that they had gotten my VM & canceled all my appointments. Nancy explained they canceled all my appointments because the initial evaluation had been pushed back. I thoughts was terrible service and there was so many other options we could have revised besides cancellation of ALL my appointments. It was ridiculous that they would cancel all those appointments that we took the time to schedule knowing that I could get there, knowing that they were consistent, knowing that it would be a good rehab plan for my knee and now we could not reschedule to meet the doctors window of 7 to 10 days And the following appointment would be random different time & different therapist etc. they seem like a good facility good equipment, good therapist I’ve been in flexible with their process of their procedures for scheduling was ridiculously poor service in my opinion I found a different PT. I hope this helps. Maybe you can head this issue off of the pass for the next person.