Fremont Orthopedic & Rehabilitative Medicine

Got a surgery here on my knees a few years ago and the follow up rehab process was almost non existent. Today I tried calling in to get my records of what they did so I can give to new surgeon because I need surgery again. The receptionist transferred me to another department where I could not leave a Voicemail. How am I supposed to get my records this way? I attempted to call back multiple times and I’m sure through caller ID she intentionally did not pick up the call because she does not want to do her job and assist a client who has given them their business. I called a 5th time but through a private number and wow, all of sudden she’s available and picks up the phone. I ask to speak to a manager and of course no surprise she is not available. Got transferred to her phone number and not able to leave a message because apparently mailbox is full and they don’t care to follow back up with other clients. It appears there is no accountability in this organization with clock watching employees. Before your surgery it’s they’re responsive, after the fact I can’t get anyone of importance on the phone besides a receptionist who does not even want to pick up the phone which is her main responsibility in that role lol Please get me my records so that my next surgeon can see what you guys did thank you.

Dr. Besh came off as arrogant towards other providers, had little concern for my time, and brushed off my concerns and past history without seeming to listen. Very short face-to-face time, < 10 minutes. Recommended expensive braces without being willing to discuss less expensive options, like a "take it or leave it". Untimely billing — took 18 months to bill me, leaving me in a position where I couldn't use funds I'd previously set aside due to filing deadlines.

This place is a Total mess. My mom visited Dr Gay about two months ago and he said they’ll submit a MRI request and once approved they’ll call her to schedule the MRI and Dr visit at the same day ( Dr. Gay said himself) I told the Dr she was flying end of June and we were told that we can get an MRI and Dr. appointment at the same day. Now after two months and so many calls I could get to talk to someone and found out that the request was approved, but they never called us. The lady I talked to says she got the paperwork few days ago, which doesn’t matter if the whole place is this disorganized. Now the my Mom has a flight to take, although We delayed the flight, we are now told that the MRI and Dr appointment isn’t possible same day while we were told would be OK by Dr Gay himself. So its not only the staff who is careless and a mess this place a mess from top to bottom.

Dr Besh did a great job of surgery on my trigger finger. If you didn't know I had surgery you wouldn't see the scar. The staff at the therapy center are all great. Therapists are very knowledgeable and their assistants are there on a snap to help out. Im gonna miss all of them. Thanks to everyone who helped me out.

I’m calling from the morning to reschedule appointment one guy picks up says hello and then he never speaks. One of the worst healthcare provider

My experience at Dr Besh's office was amazing! Everyone is fantastic! So professional and so personable. Thank you everyone... Josh, Kevin, Sherry, Kim and everyone including Dr Besh! My trigger finger is healing well thanks to all of you. Best Regards, Teresa G.

Dr Renyolds is the best. If you are looking for an excellent orthopedic dr. Look no further. I had a problem with my shoulder after receiving a flu vaccine. I saw several doctors before seeing dr Reynolds and they couldn't figure out what was wrong. This doctor knew what was within a couple of minutes of seeing me. Gave me a cortisone injection and pain meds. Within a couple of hours I was pain free. The office staff is awesome. They were even able to work me in for an MRI on the same day. Which all the doctors and staff could be as kind and caring as this office. Thank you so much

I found Dr. Besh’s office just from a Google search. My initial appt, I went in for my wrist as I thought I had a ganglion cyst. After taking xrays, Dr. Besh properly diagnosed my wrist with tendinitis that formed after giving birth to my daughter. I’ve already had 2 physical therapy sessions and my wrist has been feeling so much better, even with me working in manufacturing! The custom splints they made for me to wear for day and night definitely help the healing process too. I’ve already recommended them to a coworker so she can get help as well.