Four Peaks Healthcare Associates

Working with Dr. Dowell over the past 18 months has been unlike any healthcare experience I have had. There are so many factors that set her apart and give her patients the best care possible. Dr. Dowell's positive and hopeful attitude gave me hope for my recovery immediately when I began seeing her. Even though it had been months of feeling sick, confused, and unsure about the future, after my first conversation with her I felt so seen and hopeful about my recovery. One of the things that I loved most about working with Dr. Dowell was how many options she proposed. She was extremely respectful of my personal requests and never pushed me to do or take anything that I was not comfortable with. I appreciate greatly that she is open to using both traditional and more holistic approaches to healing. Another thing that was so special about Four Peaks was the consistency and commitment that they provided. Even as I have made an almost full recovery from Long Covid, I meet with Dr. Dowell every few months to check in and see if we need to make any adjustments. It is such an amazing feeling because every time that I meet with her, I feel better than the last time. It feels so good to know that Four Peaks is always there and will stay alongside you throughout your recovery process. I am so extremely grateful to have found them and had the opportunity to learn about my body's needs and be able to truly heal.

Untrained. No training in working with people with disabilities or trauma. Unfortunately, having a disability doesn't mean being trained in working with people. I have been paying way too much money to go to this clinic for 10 months. I had to request records of tests I did months ago and wait for two weeks while the whole staff goes on leave at the same time (a horribly ineffective way to serve patients), and today they can't give me accurate records because they don't even have my birthday correct. They told me they never got a copy of my drivers license, despite that I know I submitted it. This is absolutely inexcusable in itself, but to be told my experience isn't real or be ignored when I'm asking for a very easy tangible record, is beyond infuriating. Dr Nat is a great doctor. I am beside myself that the office is so disorganized and practices a type of benevolent ableism or flat out argues with you instead of listening and believing patients. I hope they do more training in inclusion, de-escalation, and stigma so they can understand why this isn't okay.

I can't express how grateful I am for Dr. Dowell's expertise in dealing with complex fatiguing illnesses like myalgic encephalomyelitis (ME/CFS), long COVID, Ehlers Danlos Syndrome (hEDS), Mast Cell Activation Syndrome (MCAS), Postural Orthostatic Tachycardia Syndrome (POTS), and Gulf War Syndrome (GWI). These conditions often overlap, making diagnosis and treatment incredibly challenging. Unfortunately, my VA doctors and many specialists missed the mark, constantly reassuring me that "everything looks great" while I felt like I was deteriorating from the inside out. Dr. Dowell was a game-changer. She not only identified my primary illness but also unraveled the complex web of comorbidities that had been plaguing me for so long. While there's no approved treatment for my condition, Dr. Dowell's expertise allowed her to recommend various trial pharmaceuticals and nutritional supplements that have significantly improved my quality of life. Although my functionality is still very limited, I no longer feel like I'm on death's doorstep every moment. She has given me hope! What truly sets Dr. Dowell apart is her dedication to staying at the forefront of medical research. She seamlessly integrates the latest findings into her practice, ensuring that her patients receive the most up-to-date and effective care possible. If you're struggling with any of these debilitating illnesses, I can't recommend Dr. Dowell enough. She's a true expert and a lifeline for those in need.

Nat Metz has truly changed my life I am forever grateful. 🫶🏽