Fargo

The nursing staff is excellent and they put up with my questions about what they were doing and what they were giving me in meds. Also I needed them for breathing treatment at night and they did not even grumble. The therapist seems to be very well in knowledge and caring. The food and I did not get along the first day but I talked with the dietitian and she was able to inform me about all the options for healthy food but that I would like. The social worker and administration staff worked hard and went above the call and saved a room and bed for over a week due to me being hospitalized again in between acceptance and actually being medically able to go to a nursing home. Update on 7-17-18 Please share the following update and praise report to any one wondering if Manor Care is a great place: When i went into the hospital on 6-15 i was unable to walk 10 feet without almost passing out - praise God I have come along way. Now i am usually able to ride the standing bike 25 min - 10.4 Km in distance and i walk with a walker and someone behind me with a wheelchair - i usually go about 200 feet stop and then go the other 110 feet to my room. The staff cares about me. When I have a bad day and get grumpy they give me space to work it out or they ask me if I am ok. Other times when I am very emotional and crying Shannon or Kathy will lend a ear and even give a hug when needed. Thanks for being such a great place for my rehab.

I have been at ManorCare for about 3 weeks. During that time I felt that the CNA's were very professional, friendly, and accessible. It did not matter which shift, in almost all instances they arrived shortly after the bell was rung. I did find the food was well prepared. The dietary department made an effort to present food in an eye appealing manner. Considering the number of people the department serves meals to three times a day, the food was flavorful and a good variety. I have a Gluten Intolerance and an effort was made at each meal to meet my needs. In some instances the food surpassed what I would have prepared at home. A complaint that I have heard from several patients is that the portions are too large for sedentary people. I would agree here. The nursing care was fair. I did find that the expectations for the nurses and the number of nurses on the floor at any given time could have been improved. The nurses are required to distribute all medications and document. There were several times when I waited for pain medications over an hour. In one instance over two and a half hours. The nurses seemed overwhelmed. The nurses also provide the wound care and had a difficult time fitting this in and distributing medications. I felt the therapy department was very well qualified. They provided daily service for both my OT and PT needs. The staff was very pleasant and gave very detailed instructions for exercises. They also explained why I was performing the exercise. I also found the facility clean. I think the housekeeping department does a good job of keeping the rooms clean. The CNA's do a great job of providing and assisting with daily patient cleanliness.

the worst place in the world. DO NOT GO THERE!!!upon entry it smells like cat pee. staff lets you sit and wait , in my case up to 22 min. they will not give you your meds on time, as a matter of a fact, they have been known to pocket them. the are rude and abusive. i was in a severe motorcycle accident and the staff sent me to the sanford emergency after 3 days for supposed surgery. turns out, there was no surgery scheduled,as a matter of fact, no one even knew i was coming. they just dropped me off. a friend that thought i was still there came to visit. they told her i was off at an appointment and then kept the flowers!!! a friend of mine, they dislocated her brand new hip and waited 2 (!!!!) weeks befor sending her to a doctor. if i could they would get minus 5 stars

2 days after my brother passed away the nursing home called me to figure out who was going to pay the $58.00 bill that was outstanding. 2 DAYS!Also, I found a journal he was keeping where he stated he was being totally ignored and felt the response time was unsafe.

I stayed there in 2011 recovering from back surgery. Horrible place to stay but was only place that had a bed available. PT was nonexistent, minimal contact with staff. Food adequate. Since leaving there I have talked to others that said worse place in FM area.

Very Floored and appalled by how disgusting this place is my grandmother is currently in here receiving therapy to hopefully regain enough strength to go back home... I sure hope she does the place is NASTY!!!!!!!! PLEASE IF YOU LOVE YOUR FAMILY MEMBER YOU WILL NOT SEND THEM TO THIS FACILITY TO RECIEVE ANY CARE BY THIS PLACE WHAT SO EVER!!!! AFTER SHE IS GOOD AND WILL ENOUGH TO GO HOME SHE WILL ABSOLUTELY NOT EVER BECOMING BACK TO THIS PLACE... ITS DIRTY, SMELLS, THE CNAs and Nurses are not friendly, they keep forgetting to help my grandmother keep her oxygen on and that is best life support everyone needs oxygen!!!! The people are depressing, the patients wait 20 mins before their call lights are answered, It's cramped 2 patients to a room, it's out dated most definitely....

The family member that is trapped in this facility reports being abused and neglected. Complaints to facility management and to the State have not been addressed. I would not place a stray dog in this facility and hope to see my family member moved soon.

Horrific experience... with every department. OK - the therapists were good but the nursing staff lacked critical thinking and the social worker was condescending and patronizing. BAD BAD BAD