Fairfield Post-Acute Rehab

My first day there as a student CNA was fantastic! The staff they are all friendly and welcoming. Seems like a perfect environment for staff to work but more importantly a safe and caring place for their residents.

My 1st day there as a student. Overall a fairly organized and Clean facility. (No Pee smells) I One Observation was the center quad area which was nice and relaxing overall, Had semi permanent temp wet floor signs over several areas where water 💦 ran off the roof due to AC condenser run off. Causing potential slip hazards. All Preventable, due to leaf 🌿 filled rain gutters that aren't able to direct water to designed down spouts.

They were fantastic with my step father. He had PT, OT, speech therapy everyday! He could barely walk when he went in! He came out able to use a walker and get in and out of bed. They truly helped him physically but also mentally. They were loving and patient. Sure they don’t have a CNA for every person but who does? If he needed something, he got it. If we complained about something, they fixed it! Sarah and my step father’s case manager were amazing! Really listened and were empathetic! I had fears when he went in he wouldn’t come out! But he did and he is sooooo much more mobile and happy! Thank you guys so much for listening to us about our loved one!

I’m currently a patient here at Fairfield Pist Acute and have been here for a few eeeks so far. The medical staff for the most part are friendly and courteous . A few things that bother me about this Skilled Nursing Rehab facility. For starters each shift has th very understaffed especially the mid shift and more especially the graveyard shift. I’ve noticed there only one CNA per unit which I believe are more than 10 patients. In the unit I’m in I think there are 5 rooms wiyh 3 patients per room. I don’t think all z5 rooms in this unit are at the max of 3 patients but still with all the patients and one CNA it’s still not enough medical staff to attend to a patient. I think there should be 3 or more and at the very least 2 CNAs to cover the unit. My first night here did not impress me one bit because of lack staffing and secondly my roommate was watching TV so loud it kept me up most of the night and didn’t get to sleep until 4-5AM. And with only a minimal amount of sleep a nurse comes in to take vitals and give meds. I requested to return in a few hours but she was adamant about giving my meds so early in the morning. The exact thing happened for several nights with my roommate although I asked the staff to turn off or lower the volume on his TV. Same routine for the nurse too. MY Physical Therapist s showed up in my room for PT early, at least what early to me is snd explained to them I’m so exhausted and tired due to lack of sleep no thanks to my roommate. That gave some slack and came back at a late time.the PTs are friendly courteous and motivating and inspiring to get well. I understand what they’re telling me but I told them if I don’t have the energy to do PT to please let me rest more. With that being said one of the OTs came back to my room and showed me some bed exercises I can do which gave me motivation to do it because the extended TLC they showed me. After experiencing what I have the first few nights I requested to speak to the manager for staffing as that was my biggest concern. I was told a message will be sent to her and till this day she or he has not stopped by to introduce themselves or ask me about my concerns. REALLY UNPROFESSIONAL!! I hope it happens sft Redon Dr time is worse I’ve timed it ooner or later because I’m ready to seek a better Rehab Fscility that has the staffing for each shift and eagerness of staff to attend to patient in need. The average response time for a CNA especially during the late night graveyard shift is 10-25 minutes and the mid shift response time is worse. I’ve timed it a few times and waiting 15-25minutred another time made me very angry. Explanation of course was because they were with another patient. Or sometimes with another patient then attended to another who has been waiting too. I know changes won’t happen overnight but I hope they hire more in the very near future!! Another unpleasant experience is my TV volume is low and at night after 10PM OATIENTS ARE ENCOURSGED TO USE THE PROVIDDD HEADPHONE. I’ve tried the provided headphones and only one side has volume so I tried my personal head phone and the same results. I requested and asked the front desk to contact maintenance to take a look and troubleshoot. That particular day I had dialysis so I wasn’t sure if maintenance came to my room to check and troubleshoot. At night around 10PM I tried the headphones provided and my personal one and still didn’t work. Today i requested and asked again for maintenance to check and was told they’ll contacted and come to the room while im in it to troubleshoot but no show!! It’s ludicrous the things that should be in place already isn’t and no actions are being taken. That responsibility falls on the Manager or Director of Staffing. As far as Maintensnce goes it’s inexcusable to not show up after you suggested the patient to bee present while troubleshooting. Hopefully Fairfield Post Acute gets their things together!!!

Seeing my sister move around and being social was a good sign. But when she got home little did I realize she was not given her proper meds in the facility and she went right back into the hospital the same day she was released. Dr advised this is why she had relapsed.

Nice place. Everyone is friendly here. The only down-side is I had to wear a mask again which makes it hard for the residents to recognize their visitors... but I understand why.

We enjoyed our experience friendly management. Sarah and Julie were both very nice. I went to meet Sarah because she said she has a new opening for my husband Gerald and we desperately need to get him into a acute facility. She said she would as soon as possible. She has managed her facility for 21 years and I feel that this place will be a great place for my husband. It's clean but we did not get a full tour yet A man told me his sister has been there 3; years and he loves Post Acute Fairfield. This made me feel very good Diane Moreno-Bouvia Today is December 8 2023 The last review was made mid August before my husband came to live at Post Acute Fairfield. I have been asked to do a new review. The facility is very clean He gets his medicine regularly. When he had the need for two urgent trips to Kaiser it was taken care of right away. Jerry was welcomed back so sweetly, he told me it made him feel good and happy. He likes his P.T. session's, and it's VERY necessary for Jerry with Parkinsons the need for moving is crucial the CNAS are supposed to walk him regularly 3 times a week around the facility when P.T. ends. RNA is what they call this transformation. The staff are very friendly and most of the time answer any questions I have concerning my husband. We had a care meeting and staff informed me that they are trying to hire more CNAS because there isn't enough. So I hope they do because this is what I see needs improvement. Other than that things are going pretty well. Diane Moreno-Bouvia 6/2023 Things seem to be going fairly well Jerry usually gets 3 showers a week. On average he enjoys that because he is a clean person. He has a few CNAs that are new. There are a few he is very comfortable with there are some who put there heart into their job. Not all of them do that. I often help them by getting Jerry ready for bed before I leave. They work so hard and I figure getting a jump start helps them a bit. The areas are clear and clean. The nursing staff are pretty attentive and answer my questions when I have them The activities provided are excellent and I bring all sorts of lunches for Jerry and I from home and fastfood. They don't mind when I do. The kitchen provides good food. But I like to treat Jerry He lives there permanently and is still trying to adapt. It's hard for him. His handicap Parkinson's is very hard on him and that's why he needs EXTRA help and patience from the CNA team. He can't lift his legs up off the floor with out assistance. So I think it would be very good that all the CNA know the limitations that patients have. In fact most of the workers I need to explain what he can and can't do. Overall I think things are going pretty good August 6 2024 Post Acute Fairfield is always clean. I have always liked the nursing staff they show care for the patients and they get their meds and blood pressure done regularly A care meeting is scheduled every 4 months for residents. I have my list of things my husband and I will bring up at that time. Other than that the CNA staff are all pretty good. There aren't enough in the afternoon and early evening I think sometimes it's because the state only allows so many? That's what I was told one day when I asked higher staff. I help the CNA s when I am there too. They have a really hard job and because they have so many patients it's hard. I always thank them for taking care of my spouse because they need appreciation I wish Jerry had more roommates he could talk with. That would be a plus. He has never had one he could communicate with well due to their disabilities. I feel bad for him in this sense as I was told he would be paired up with someone he could talk to and it just hasn't happened Well otherwise things seem to be going okay. I still think the staff should be educated on the physical limitations each patient has so CNAs don't push them harder than need be.

It's sad how my Mom, on Hospice, has had her medical equipment "Misplaced." They "Sutter Hospice" ordered her a personal wheelchair and walker that was delivered, signed and disappeared. 😔 Her legs are extremely swollen from hanging instead of being prompted up properly....She wants to sit up, and they just let her....even when you can clearly see her legs are extremely swollen without supported elevation. So for three days......no one has been able to find the delivered medical equipment.....As nice of a place it appears to be, one relative of another patient told me they've lost 2 wheelchairs of her Mother's......don't they have serial numbers on them? It's just 😔 sad.