Excel Physical Therapy
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Reviews
J
Worst physical therapy and billing nightmare. I brought my wife for her bad shoulder and knee and this so called physical therapy made it worst. They keep pushing the inflamed part to "reduce" the inflammation. It was bizarre, but we assumed the therapist knew what she was doing. After every session it made it worst, but we decided to trust the therapist for five sessions. At the end nothing improved, but worsened the inflammation. Also, the receptionist told us that the co-pay was $5 so we paid that amount on our visit. We received a bill telling us to pay additional $20 per visit. The worst part was we sent the check and they kept sending us the bill so we assumed it got lost. So wee tried calling their billing line and left three voice mails and no one called us back. Their online billing portal says the portal is not available at this time. After some time we received a bill from a collection agency demanding a payment and I tried to calling them again just now, but of course even their appointment line is not open and is just going to the voice machine. We are not nearby anymore so we can't even drop in and the collection is saying it is still in the lettering stage so they are not able to accept the payment at this time. What kind of unethical garbage company is this?? This is by far the most broken place we have ever experienced.
James McDonagh
Jason at Excel physical therapy is top notch when it came to getting back to feeling myself after my surgery. He and his colleagues and staff with their knowledge, person ability and attentiveness made it an enjoyable road to recovery. I would recommend Excel Physical Therapy to anyone who needs physical rehabilitation. Thank you Excel!
Tomer Weider
Jason made sure I had all the tools necessary to make a quick and full recovery. I highly recommend Excel PT. Thank you to Jason and all of the wonderful staff.
Lawrence Kwan
Jason was my therapist and provided excellent care! Recovery after a knee surgery went great. I highly recommend this practice and therapist!
Shari Linick
I cannot say enough good things about this place. They take EXCELlent care of their patients, such as myself. Everyone there is great, especially Jason, whom I have the luck of having as my physical therapist. He lets me push myself and will let me know if it’s too soon. I have a fractured humerus, which is not humorous, but Jason is so you’ll love him for that sense of humor while he’s making sure your physical therapy is being tended to, so it’s a good distraction not thinking of the pain you might be in. They are attentive, friendly, personable, and professional. While I have the fortune to have Jason as my physical therapist there's times when he can't see me (he's in high demand), so then I get to be treated by Tom or Lauren, Ari, and I feel like I'm forgetting someone! My apologies if so. I've never been treated by Elton, but I see he too is great. My point is you are in good hands here (or legs, hips, shoulders, etc.) The assistants - Maria, Nick, David, Cristian and Eric are so helpful and they are going to make EXCELlent physical therapists. The receptionist - Diana, she's gone above and beyond for me, as well as others, and she too is just..wonderful. I'd like to think I've mentioned everyone so incase I have not I'm going to just say the care I receive or others who are treated by the pt's I haven't gotten treated by are all experienced, skilled, friendly, professional, compassionate, understanding, and will assure you you can do it. So thank you Jason, Tom, Elton, Kristyn, Maria, Diana, Nick, David, Allison, Cristian, Eric Lauren and Ari for taking such good care of me.
cara Hartman
Thomas Laboocki is truly an exceptional physical therapist. I have been to many therapists over the years but Thomas and his team at Excel are simply a step above the rest. It is a rare find to work with a physical therapist who really cares about his patients and has such a vast knowledge of the human anatomy. I came in very nervous about my surgery and recovery but Thomas has since put those fears to rest. Thomas has changed the way I feel about physical therapy, I no longer fear it as so many other therapists have made mistakes at my expense. I actually look forward to my sessions especially after Thomas works on my shoulder. I also feel encouraged that I will make a full recovery and that has more to do with the therapy I have been receiving here. The facility is also top notch and the staff is wonderful. I never feel rushed and Thomas and his staff always answer my questions and I have had many. I have since recommended Thomas and Excel Physical therapy to family and friends. I really appreciate you and your staff for taking such great care of me. Thank you again for your patience, wisdom and kindness. Cara Hartman
Dennis Lottero
Very professional staff working in a state of the art facility. I felt that everyone was focused on making sure that patients received the best treatment. Jason took the time to really understand my issues and directed his personal attention to getting them resolved.
N P
Very professional in all aspects of appointment setting, cleanliness with strict protocols, evaluation and many hands-on session with team approach in cohesive fashion. I am no stranger to rehab and in over 10 years with 5 different groups I would rate this office and staff at the top and perfectly managed.