Encompass Health Valley of The Sun Rehabilitation Hospital

The entire staff were awesome. They were very professional and took great care in their jobs. There was never negative comments or discussions from Staff in the hallways or in nursing station, only positive reinforcement . I would highly recommend this facility to anyone who is in need of extended care.

Sometimes life throws you a curve-ball that you can't hit; you need help - I really needed help. Something happened during that caused me to loose my sense of balance. These wonderful people accepted me, cared for me, and set me in the path to recovery. I have never received better care anywhere. The staff was absolutely wonderful, from maintenance to medical, they are all to-notch. The nursing staff is especially caring. It's almost like have your mom there to nurture you. I can highly recommend this facility and this magnificent staff if your need require this level of care. It's too bad the scale only goes to 5 - they deserve a solid 10!

Encompass was highly recommended and they certainly lived up to that. Everyone was very friendly, professional and outgoing. They informed our family of everything that was happening and why. My mother went in after being hospitalized for blood clots in her lungs she couldn't even take one step but after being at Encompass for a week she walked out of there. The doctors gave us answers they were very attentive. I felt very comfortable leaving my mother at night knowing she was in good hands.

The finest rehab I’ve ever seen. After recovering from a fall, they took me from bedridden to full motion using a walker. Kindness unlimited from the nursing staff, physical therapy, occupational therapy, speech therapy, case management, pharmacy and constant assistance with specific food allergy (allergic to pepper). The facility is very clean and the staff well trained. I was there for 10 days following a month long stay in a hospital. I’d highly recommend Encompass (Valley of the Sun) in Glendale AZ

My brother was a patient here for about 3 to 4 weeks. He was paralyzed on one side. The care he was given was horrible left in a dirty diaper for hours. Our case manager, Ariana was not helpful at all. Whenever we called. She would not return our call. We would be there visiting our brother every day and asked the nurses to have her come and see us. She would not even do that. I was applying for guardianship on my brother and I needed a lot of medical records from this facility and a letter from the doctor and she made me wait for days and days before I had to go to her boss and complain to get this paperwork. I biggest complaint is the person who should’ve been helping us the case manager Ariana was incompetent and doing her job

It is a wonderful facility. The therapists who worked with me were skilled, kind, and encouraging; the nursing staff were as well. The facility was and grounds were clean and well maintained.

It's clean. I'll give it that. But severely understaffed for the level of care they take on. My relative had fluid build up in his lungs and a nasty cough, which they ignored. He had fluid build up in/around his lungs from a heart problem. By the time they sent him back to the hospital, he was hospitalized for a month. Some of the docs even took his oxygen away because they thought he was being a hypochondriac.

My Mom was just admitted this evening, and we hoping for a better experience starting tomorrow. The nursing assistant was listening and I had to be firm to get her to listen on my Mom's ability to transfer. The nurse said multiple times how she had other patients, and now my poor mama is messaging me telling me how the staff is all stressed out. Update: The day after and since everyone has been great, and Mom has had a good experience. Even the team members from the first evening have been compassionate. My suggestion would be that they may need an admission nurse or additional resources in the evening when getting admissions.