Enchantment Physical Therapy

I had my left knee replacement surgery in October of 2018. Because Albuquerque is quite a distance from my residence, I was given the choice of finding a local physical therapy facility. My wife had used Enchantment during rehabilitation from a shoulder surgery. She recommended Enchantment Physical Therapy facility to me. I was notified by the facility’s staff contacted me to inform me that I was accepted and that all paperwork and insurance contract had been completed.From the first day I stepped into the facility, everything was professional. The facility is always clean and free of debris.All clients are greeted with smiles, and it’s always someone waiting to get you started with your exercises. All equipment is sanitized after each client’s usage. The treatment rooms are private, so that there are no distractions to you the client and therapist. I recently had my right knee replacement surgery, I returned to Enchantment physical therapy for my rehabilitation, because I know that I would receive quality treatment I would recommend this great facility to any of my friends or anyone else in need of a quality physical therapy facility. The owner personally gets to know each client that comes through his door.

Very unprofessional and they degrade you as their guest and for the mental challenge people they were rude, yelling and telling them to GET OUT! No one ever called and not even the owners to ask us to what happened not even an apology. All just a bunch of kids that work there! No professionalism at all. I will not be going back ever and I don't recommend mentally challenged individuals to go there due to the safety. It's a terrible and unsafe place to be. The environment as their team make up Lies as they go and their are grown adults (men) but have no sense telling Women to get out. SMH ......

The times i have gone it seems like there is not enough Physical Therapists. They have the young kids (high school students) showing you what you need to do. From my past experiences working with P.T.s they usually work with you one on one. They also have you doing the same exerciser every visit, nothing changes. I was a little disappointed. I don't think I'd every return back to them in the future if I needed Physical Therapy. Also, my condition didn't improve while working with their office.

The owners were able to answer every question I had & great customer service!