Dignity Health - Mark Twain Medical Center

Always an in/out visit. Never have to wait long. Quick follow up with imaging as well. The majority of the staff are pleasant. My only complaint is the patient portal. I am unable to see future or past appointments and was not given a sufficient reason as to why when I asked at the front desk and when I called IT for help

Asked a LOT of questions before appointment, online, when I checked in, and when I went in room. NOTHING was updated from any of it. Had my address wrong every time. Then doc doesn’t know “a thing” about me. So I had to prepare them four times but no one looked at my films? Nice enough doc but he wouldn’t repeat films. Gal who did vitals was funny. Wouldn’t look at me, asked me obvious questions like “which wrist?” twice even though it was splinted. My favorite was “Are you current on alcohol?” When I asked what that meant she repeated it slowly and loudly like I was deaf. 🤣

The nurses are outstanding. Rose, Clara Tina, Kim all worked with my mother In Law. She was in need of assistance to get up to use the restroom and they were very fast at attending to her. They are very encouraging and positive. Service in ER was very prompt in assessing her with her condition. The physical therapists Elizabeth and Zac were also very encouraging and did some great work outs to help strengthen my mother in law. I highly recommend this hospital for all your needs.

Over the many years I have had numerous medical issues for me and my family. Using the ER often as well my most recent visit to the ER after the tens of visits I have experienced this one was by far the most efficient. The staff was astute and able to communicate which has really been a very weak point with your ER services to Summit all up I was very pleased with the efficiency on the way my medical issue was handled

Stephanie provided excellent care for me as she always does. She takes time to explain elements of my diagnosis in a way that is easy to understand. She is so warm and compassionate, I always feel very comfortable. I drive an hour to get to my appointments, but it’s time well spent because I know I am getting top notch care. Stephanie always makes sure that all my concerns are addressed and that I’m well taken care of.

We are always treated with respect when going for X-ray, CT or MRI tests. Three weeks ago my husband had to go to the ER and we were very pleased with the respect the Doctor and nurses showed, the tests they took and how thorough and helpful they all were. Very pleased!

The doctor had amazing bedside manner. All nurses were constantly there for me. I was very afraid and alone. They explained and walked me through the process. They made me feel incredibly comfortable and safe. Knowing that I was in good hands.

I don't like needles at all. The young lady was very nice and I didn't feel the needle . It was over before you knew it. Thank goodness