DC Canyon Health and Wellness
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Reviews
J H
Go to my yelp review for full details, seeing Google limits your space. I have gone to multiple Chiropractors over the last 15 years, across the country. All of them are top notch. Three of the 4 were top in their respective states and very well known. They all did similar practices like take x-rays at the very 1st appointment, use a drop table and activator, just to name a couple. But these three things, they have always been their go to when treating me. So I know a little about chiropractors. I was going to Michelle for over 2 years, off an on, while I was moving permanently to Phoenix area. I wasn't very impressed with Michelle (chiro) at all. She was nice, but there were some things I didn't like. Before I dive into that, I will say, DC did have two amazing women, Trish (massage) and Linda (acupuncture) working for them and were top notch but neither work for them now. Now my issues... I thought it was very interesting when I first started going to DC, Michelle didn't care about the xrays. She didn't even look at them. When I asked her about them she said "nah, I don't need them". That should have been my first red flag. When I asked her several times about the drop table, her response was always the same "nah, i just don't think you need one" and shrugged off my question/request. When I had my car accident (End of July 2022) out of state on vacation, I went back to Michelle when I got home, because I knew the other two modalities, massage with Trish and acupuncture with Linda, would really help. So I sucked up the mediocre chiro. It blew my mind that AGAIN Michelle refused to look at the x-rays or CT/MRI scans. She just started "treating me". Next issue DC Canyons billing practices. If they know it’s a car accident or some kind of accident they will automatically triple your chiropractic rate from $40 cash rate to over $316, for the exact same visit. They will focus solely on your lawyer and you having a lawyer. They refuse to send things to your health insurance after you tell them to because they think they will get more money from your lawyer. When they finally submit your claims to the health insurance, they will charge you the same extortion rate that per Debbie, they call the “accident rate” for the sessions your insurance doesn’t cover. They make it painful to make payments, zero websites, zero bills showing where you can send the payment. You are forced to call between their weird hours to make a payment over the phone!!!! So if you stop seeing them, because you relocate, and can’t make it into the office, you only have one option. And knowing you are trying to settle WITHOUT a lawyer and waiting on State Farm, will charge you $995 for sending you to collections with NO WARNING! Even after you attempt to make payments when you can. So if you are looking for a friendly doctor who has shady billing practices, over charges for your accidents, and refuses to look at X-rays and use drop tables, this is the place for you! Again my full review is in Yelp. Good luck!
Tony
Came here cause my insurance was in network with them. Every time I went, I was always charged 45 bucks even though my insurance covers most of the bill like 95% of the bill. Called my insurance to see if this was correct and they said they were overcharging me. Good chiropractor but just don’t know how to handle the billing/Insurance part.
Joe Ayala
Been going here regularly now for the past 6 months through the VA and am very pleased with both my masseuse and chiropractor. They are both very kind, thorough and effective. I always go home feeling complete relief and feeling well adjusted. I have been to several other chiropractic facilities in the past for my back pain due to arthritis but none as effective and efficient as DC Canyon. I highly recommend this location if you are looking for some real relief.
Christine McGrew-Bryant
I only trust two chiropractors in our great state, this is one of them!! I waterski competitively, and there are times when I need to get adjusted and realigned. DC Canyon Health and Wellness center always gets me in, no matter how busy they are. Dr Michelle Coats listens to my concerns, knows exactly how to effectively adjust me, so I can get back on the water. It's not easy to work on...I'm wound tight. She knows I'm high maintenance!! Sometimes it's hips, other times neck, back, hand ... She's not one of those chiropractors that will only work on one body part! DC Canyon also offers acupuncture and massage therapy. Debbie, represents this whole professional team, at the front desk, with a smile! I started my day with acupuncture, thank you Linda, and an adjustment this morning! I feel great! They have four amazing massage therapists. Deep tissue is AMAZING!! All of this natural healing, in one beautiful convenient location! They also have gift certificates! That would be the best gift ever, in my opinion! They accept VA referrals for community Care, which is how I met them a few years ago. I would highly recommend DC Canyon to athletes, anyone struggling with pain, or natural health maintenance, of all ages!!
Michelle Ludke
I absolutely love Michelle. I've had neck issues for year and have gone to a variety of chiropractors. She's the first that really took the time to get to the heart of the problem and fixed an issue that has caused me pain for much of my life. I've never had issues with unfriendly staff or billing problems. I've gone to many difference chiros in the Surprise area and this is by far the best experience.
Steve & Susan Reese
My chiropractor experiences was top notch. Dr coats and staff provided excellent service. Thank you for a job well done
Jennifer Atkins
Michelle is so knowledgeable and really explains everything. The office is very clean and decorated so nicely. I have been to many chiropractors and she is by far the best. Definitely recommend her!
Wayne Hamlin
The best Chiropractor I have been too. I feel so much better after I leave. Had back pain for years, moved to AZ, and found this place. The rest of staff is great as well. Wouldn't go anywhere else