Ms. Donna guides you thru everything and I mean everything.things I had no clue to think about she explained in great detail. Ms. Candise is the nurse in charge is beyond fabulous!! But now the real heros is Ms DANA!! AND ALL THE WOMAN THAT WORKED WITH MY DAD!! THEY ARE TOP NOTCH! AND WERE SO GREAT! I can't say enough wonderful things about all these woman and this place!