Community Health & Wellness Center

I saw Dr. Victoria Massey, DMD and I was extremely impressed with her thorough examination of my teeth. The dental care at the Community Health and Wellness Center of Torrington is state of the art. The receptionist and staff were friendly and courteous. I highly recommend this facility!

one of the worst place to try to get in too they will have excuses after excuses why they have to keep changing ur appointment or cancel ur appointment that u had for a month they had 4 excuses that they had to change or cancel my appointment because the doc there is to dam lazy and doesn't want to do there job. Someone is gone be either in the hospital or die because they don't want to do there job

The staff was very pleasant and helpful over the phone, however, the day of my appointment I learned it was cancelled on their end and the earliest day they could see me is 5 months from now. Kind of a silly business practice.

I’ve been visiting CHWC for over 2 years now for behavioral health and cannot say enough good things about my care and the staff here. Everytime I call, the receptionists are extremely understanding and friendly. When my bill was becoming overwhelming, they worked with me to provide a solution and worked with me to set up a payment plan but reiterated they would never deny me service because I could not pay right away. The behavioral health specialists I see are unmatched to any others I have dealt with at other practices. I highly recommend for behavioral health.

I walked in today to get a copy of a physical and they had me waiting a whole hour for a piece of paper to be printed. People would come in and get attended while they had me waiting there for a whole hour

The dental office is awesome. But the rest of the staff is indifferent, cant be bothered. No one ever answers the phone. They disappear for hours on lunch. In one year my pcp has changed 3 times. Getting the attention you need here is unlikely.

I have been going in now for almost two months now because I will be going through a extraction process to get dentures and this center is working around my work schedule to make this possible. Everything has been explained to me in it’s entirety and has been going great. Bobbie who has been been going over every little bit of my mouth to prep me for my fillings and extractions has been a God Sent. I was hesitant about this whole process because I have been scared to go to the dentist since 1998. She changed that around for me by making me comfortable, explaining everything she has been doing so far and making it as painless as possible and has restored my faith in dentistry. Now I look forward to going every time and can’t wait to show my new smile soon to everyone.❤️

I have been overwhelmingly happy, satisfied and well cared for here. I was diagnosed with a fairly minor issue I needed meds for, after I had seen 3 specialists who did not diagnose me with anything and my daily life has changed drastically for the better. Even when I get a new doctor when mine has moved on, the care is still there. The nutritionist and dentists/hygienists I've seen have also all been caring and professional . Each professional I have seen (from those screening for covid), aides, doctors, nurses, nutritionist, pharmacy etc. take time to talk, answer questions and ask if I need to discuss anything else. The time spent with me is fantastic. I'm completely satisfied and recommend the Torrington facility fully - I have only been to Winsted twice and was just as satisfied.