Coastal Wellness Family Medicine

Dr. Fricke is wonderful—knowledgeable and caring. However, I'm having trouble getting through on the phone. I’ve left messages, but no one has returned my calls. I need a refill for my prescription and, although I finally managed to speak to someone and she wasn’t friendly as it feels like I am bothering her. I still haven't received a callback. I've been calling everyday all day, but my calls go straight to voicemail. I’m about to give up. I hate to leave Dr. Fricke. I put one start because I am beyond frustrated and that I have to leave bad reviews. Please get rid of your bad employees.

I have been trying to reach anyone at this office for over a week with no response via email, phone, patient portal, Facebook, Instagram, and in person. I left a hand written note at their main office in St Mary’s asking for some help getting a refill on my thyroid medication with no response. My medication has now lapsed, their phone is going straight to voicemail. I got a bill for 300$ last night from my visit in July where they just didn’t bill my insurance and I am unable to reach them to settle this bill. Not to mention my last 3 appointments had to be rescheduled due to the provider forgetting them and not showing up. My scripts were also forgotten once and my labs not ordered twice. They have been active on social media accounts through this whole thing which I have commented on with no response. I have asked the neighboring and partnering organizations if they have seen anyone in office with no luck. There are no posted closures on their physical address location doors or websites.

Dr. Fricke is a wonderful, knowledgeable & especially compassionate doctor. She is very personable and always takes time to listen. Also, all of the personnel in the office are friendly and take time to answer questions and assist you in any way they possibly can. Highly recommend Coastal Wellness Family Medicine!

I love Ms Laura (FNP-C, nurse practitioner)! I came in with severe anxiety, talked me through medications and completely welcomed my self advocacy for treatment. They were able to take me in within a week (other places were like a month wait for new patients). She listened ,we planned, and now I am at such a better place mentally. Love the office staff and the environment overall at their practice! I felt well taken care of and I used to hate going to the doctor’s office but now, I look forward to seeing Ms Laura! I live in Fernandina but drive to St Mary’s just to see her!

I’ve been going to Coastal Wellness for over 2 years for various treatment options and it has been life changing!! Laura is not only knowledgeable but also compassionate and cares about her patients! Brittany goes above and beyond to make sure I have what I need and also keeps me laughing. All of the staff members make me feel welcomed and not like I’m just a number. I highly recommend any of these providers that have been trained by Dr. Fricke!!

I've been seeing Laura Day for about 6 months now. She takes the time to listen to my concerns and address them with me. I appreciate her knowledge. The staff is kind and welcoming. I was recommended by someone and I'm forever thankful. I would/ I have recommended Laura to my family and friends.

Laura Day is Amazing. I feel so much better after receiving hormone replacement therapy. She is kind, understanding and so professional. It’s life changing. Make your appointment today.

After Dr Laura Left the practice. This place have go downhill. They don't care for their patient. My partner and I would not be returning.