Cleveland Clinic Adult Rehabilitation & Sports Therapy Beachwood

The lady at check in on 3rd floor rude. She yells to me Last name and made no eye contact and yelled last name. What happened to privacy. Get some manners by the way and treat ALL patients respectfully. The PT however is wonderful

Disappointing in every way and not worth the time or money. My appointment lasted 20 minutes. The therapist administered a range of motion assessment that was inadequate/incomplete based on symptoms, ignored everything I said, improperly administered grip test with dynamometer, then literally googled my symptoms and printed out 3 very basic exercises that I had already been doing. He didn't bother to assess my performance of these exercises, or demonstrate them in any way. The price for this "expertise?" $948 billed to my insurance company. Absolutely appalling. I got more help and relief from a free 3 minute YouTube video. This is my second similar experience with Cleveland Clinic physical therapists. There won't be a 3rd.

Called to make an appointment 04/26/23 at 4:25pm let me say I've been a patient here for years and never have been treated so poorly. This girl was beyond rude a straight up a$$hole to be honest. On top of that she couldn't even get the information straight. I cancelled the bs appointment she scheduled and made the right appointment to the right facility myself. Hey lady if your so miserable at your job please quit. No one wants to deal with disgusting people like you.

We love this place. The receptionist are all amazing and very warm and inviting. They are more than willing to work with your schedule. We've has 2 therapists there and both are amazing. Jen is wonderful with my little girl. I works highly recommend this place. The only con, once you schedule your apt, its pretty much set in stone from there on out so make sure it's a day and time you can make consistently. I didn't know this and that's why we had to switch therapist. Overall, great place.

This facility bills as outpatient and you will be charged a very high price for what they do. I am talking hundreds and hundreds of dollars. Its not even fair for a one time visit. The staff doesn't tell you that when you go in.

My experience was wonderful! All therapists, nurses/aides, doctors gave excellent care and the food was very good!

I don’t understand the bad reviews. This place is great and covered by insurance.

Wonderful staff, clean facilities, parking garage, good access to staff & schedules.