CHRISTUS St. Michael Hospital - Atlanta

We continue to have bad experiences with the ER here. Nearly every time we go in we sit for hours with no information. Last Sunday night was the last straw for me. The nurse that walked us back was very rude, didn't make eye contact with either one of us, acted like we were ruining her night. She then said "I'll be right back" and never came back. Then the doctor came in, checked both ears, said "Not infected" and that they would run a COVID test. Next thing we know the nurse is coming in with discharge papers. We never saw the doctor again. They didn't test for anything else or give her any antibiotics or try to find out why her ears hurt. The covid test was negative so they just sent her home without anything for her ears. Now she still has a fever and an earache. Do not use this ER.

Dr Chan and his nursing staff were very professional and caring of my mother. Excellent bedside manor. However the security guard should be fired. He's rude and does not know how to talk to people. He's an ...... they could really do better for their patients than him

Several of the staff were very rude and inconsiderate of my fiancé and I. One of the doctors was very discriminating toward my fiancé. He neither answered his questions nor did he acknowledge and or even look at him. It made me very uncomfortable and I wish I had gone elsewhere. My fiancé and I had just lost our child and I was in pain. There are only two people I can recall who were actually decent. One of them was a medical assistant coming onboard. The other was the doctor at the other facility we were sent to. To be quite transparent, everyone was very unkind to us. Almost like they were dead… it was very strange especially, since the name of the Hospital was CHRISTus… do they even understand who Christ is?? I was very disappointed as I had expected better service. God bless Segia Tupu I would love if the staff here were more like the ones in Texarkana. At least they seemed hospitable. But overall my experience with this hospital was really negative. Especially during a time one should be getting more support and comfort even if I am a stranger. Many of the staff did a poor job at that. The first day we came in the lady at the desk was probably one of the nicer staff. And there was a nurse and or assistant that came and she was the most helpful. She was what I had expected everyone else to be. She ensured we were comfortable and had blankets. Everyone else was not very hospitable as I have already explained. I wish I could say otherwise but that is the truth of my experience.

Tried to park and drop off some food for my sick wife on my break at 6:30 on Wednesday. Was raining. Security was asleep in the emergency lane woke up and told me it was "his spot". When I told him i would be quick he got irate and said he wasn't going to talk about it. I told him I guess he was in the right spot as it looked like he was about to have a heart attack any minute. I apologized for waking him up and found a spot in the rain. Was out in less then 2 minutes. My shoes were wet the rest of the night.

Wonderful nurses and doctors I was treated for 3 broken ribs from a car wreck this very nice doctor immediately took care of me I stayed for 1 week in the hospital there overnight..awesome nurse Katherine kept me dosed up every 2 hours 30 mg oxycodone hcl very professional of her to care about my pain management more then her on doctor ! Thanks to you Katherine for going above and beyond your job god bless you and doctor garcia

I really don’t have any bad things to say about this hospital. I will say it is one of the cleanest and well kept I’ve seen. My mother has had to stay there twice in 3 years and the nursing staff was wonderful. While she was treated in the ER Dr Hozdic was also exceptional. He even allowed us to contact him personally for follow up questions. This is the way hospitals are supposed to conduct business! AAA+

The receptionist very rude. Dr. Hogan extremely rude. He actually walked in to my Mother's room without a mask on and without gloves. He walked straight to the table I put my purse and drink and picked up my purse (not completely) then sat it down. WITHOUT GLOVES I just wiped down that table, my belongings and my Mother's. Her bed even the trash can, door handles EVERYTHING I possibly could. A very kind nurse let me use the sterile wipes hospital use to do this. Ofcourse access to as many gloves needed. So I give them a 3 star rating mostly because of Hogan, then the receptionist. The nurses were wonderful.

My 85 year old father is in the ER as I write this. He is covid positive. I'm having to sit in the parking lot and it's 91 degrees. Not allowed to sit in the waiting room or be with my father. Where is the logic? I was only allowed in to give them his insurance information. So happy we got the important things done first !!!