CHR Child Outpatient

Went here borderline crisis as a last resort to get help for serious mental health issues. Got nothing helpful and we told my next appointment (therapy) was 3 weeks away and my actual medicine evaluation was over a month away. Effectively, I waited 2+ hours in their waiting room to get zero help and I'm worse off then when I started.

I attended both their IOP and case management program. The IOP was short and simple, and you gain basic knowledge. Could be a little more complex but basics is okay. However, their case management program needs to be restructured BIG time. My therapist referred me to it, and it was a nightmare to get any information on the status of my waiting list place. They claimed they were calling but weren’t (made sure the phone number was up to date and it was). Once I got into the program, my case manager seemed pleasant and nice, and pretty cool. We had a few months worth of once a week 1 hour sessions. It was more of a “get out of the house” experience more than therapeutic, which is probably what I needed. I was then referred to a higher treatment level case management program. I agreed to it because it seemed like it would be really helpful. During the transitioning of my old case management to the new one, I got tired of how I was feeling and pursued exercising regularly. I got off my medications (doctor’s approval) and with the exercise, I felt fantastic. I started eating better, and feeling more confident in myself. It was a real turn around feeling. Weeks went on with this good feeling and feeling “healthy”. I felt the new case management team was highly disorganized and I didn’t really like that. I didn’t really click with the team, as well. At that period of time, I finally felt clear in the head to discover my real problems. I was misdiagnosed by mental health professionals for YEARS. I decided to leave the program completely to pursue dreams and to let myself find my path. I was sober of all my negative habits and feelings for a long time at that point. I informed my original case manager, Sarah, of me leaving the program, thinking she would be happy and proud of me to make life decisions to go to college, get a job, etc. It was the complete opposite of that. She said I was being manic (I never had mania or diagnosed with a disorder that included that) and needed to meet with me urgently. She said those with mental health issues are incapable of greater things, and basically saying people with mental health shouldn’t be trusted. I was shocked at her responses. I refused to meet with her, for my own safety and comfort level. I stopped responding to her, and she blew up my phone. That was the last, and I will never attend a CHR service again. This was a year ago, and guess what? I’m sober of drug abuse and suicidal thinking/self harming for longer than that.

It takes weeks to make an emergency appointment let alone a regular appointment. I haven’t had a refill of my meds and my appointment was 3 weeks ago. I keep calling and front desk transfers me but nobody responds or returns my voicemails. I now see why people don’t like this place.

Told me to show up just before 9, so i did, and they refused to see me telling me i should have gotten there at 8 like everyone else. I just want some help and they told me no. I'm literally sitting in my car in their parking lot trying to fight off an (autistic) meltdown so i can safely drive home.

Awful place to go for treatment I would suggest going other places if you can. Was put on medicine then had side effects from the medication that required me going to the hospital and was not able To get in contact with anybody for over a week. They don't return your calls, therapists do not meet weekly and are hardly reliable go else where.

Simple

Buen servicio