CHI Health Clinic Physical Medicine and Rehabilitation (Immanuel)

I joined the pool 11 months ago. Love tge water. Staff is pretty cool. Sometimes their get a little smart with you, about the rules of the pool water time. They need to change the rules. When it come to being late. If you're 15 minutes or 20 minutes late. They asking you to wait until that next 45 minutes. To receive your full 1 hour work out. We're paying our $37.00 monthly. If we're late for any reason. For example we could be caught up in traffic. We're getting dressed from home being in a lot of pain taken Longer time than normal, Due to pain or your situation, Calls you to be late. So if the pool is not packed Or over capacitated. They should allow you To stay longer. So you can receive your full hour of water work out. If happened to me a few times. Being late. Not waiting that 35 minutes window time. So I was shorted my full 1 hour money worth of work out, because I didn't wait. And couldn't make my time up. Even thro the pool wasn't packed / over full. It probably was 12 or less people's in the pool. I'm just saying it's not fair to us. If we're paying for 1 hour. Rather we're late or not, an don't wait that next hour pool time to start over. They should allow us to stay in the pool. FIY FOOD FOR THROUGH. I hope No one gets offended. Because I was just asking for a rule change, I'm speaking for many others that feel the same way. Hopefully they don't cancel my membership because of the way I feel. But if they do, that's another complaint. For example when the water is cold or the shower water is cold we have to deal with it. We don't get credit for taking a cold shower Even though it's a big inconvenience, That we have to get Dressed and take a shower at home, Because the water is cold. That's my example of a rule.

NOT physical therapy. This is a CHI Health CLINIC

This is a physician clinic. Not physical therapy.