Cedars-Sinai Outpatient Rehabilitation Program

Worst place. Not surprised they have a low review rating. The front desk girl (her name is Unis) was unprofessional, disrespectful and her approach was that of an amateur. I called to make an appointment for physical therapy and she changed the story 3 times. First she said referral expired Jan 2025. Then she said it actually expired April 2025. And finally she said, “it hasn’t been approved yet”. When I expressed being unclear, she raised her tone at me and justified her reaction. I reminded her that she had originally said “yes” when I asked her if I could set up an appointment with her. She would have wasted my time had I scheduled only to find out once there that my referral had not been approved. Cedar Sinai needs to put qualified people to do front desk work not little whiny kids that react when called out on their lack of knowledge and professionalism.

Horrible place. They recommend one time a week for most of their patients--regardless of need. Plus they focus on giving you home exercises instead of the physical therapy you need.

Decent place for therapy IF you can get in. Cedars spends LOTS of money advertising to acquire more and more patients INSTEAD of hiring more staff so they can't see you for months! Good luck if you need to keep or regain range of motion.

You are not getting what you pay for. We were charged over $300 per session and insurance doesn’t cover most of it. We found another place that is $75 a session and got much more benefit out of it.

Staggeringly expensive Physical Therapist - I was charged $500 for an appointment. Go elsewhere - I went to Select Physical Therapy and paid $80 a session instead.

Really enjoyed my recovery sessions. Everyone is really polite, helpful and nice.

For such a busy place, this place really works miracles. Way beyond a 5 star rating!