Canine Rehabilitation & Conditioning Group LLC

This was my anxious golden’s first time swimming and the staff went above and beyond to make sure he was comfortable and confident! I was shocked at the end of our first swim that my golden was starting to swim on his own and didn’t want to leave! Will be bringing Casper back every week!

Loved everyone we worked with. My dog Texas had two TPLO ( ACL surgeries) and the physical therapy and pain management treatments we did have been a massive help in his recovery and we can see the difference it’s made. We recommend anyone we know with dogs to CRCG.

I previously gave this facility a 5 star review. Since then, I have gone back twice. The first, I went back for an open swim because that is what I was told was the next step. There were no other dogs at this open swim so an employee offered to get in with my dog and I agreed. The employee and I both saw how motivated my dog was to see other dogs, so we agreed I should call ahead and make sure there are other dogs so she would be more comfortable. This brings us to our second time. I called and was informed that there were a few other dogs , so I decided to come in. I checked in, and we were in the pool area for probably 15-20 minutes before an employee asked us to leave in front of everybody. I was told my dog was not allowed to do open swims yet. I am not upset at anyone in particular but obviously something needs to change. Either we weren’t allowed to do open swims and nobody told me (I didn’t even know that was a thing!!) or nobody changed my dogs notes and I was humiliated for no reason. Either way I’m dissatisfied and upset especially because of how expensive and how much money I have spent here. Im glad my dog had fun though! Because we won’t be coming back (not sure that we’re welcomed back, but I know no one would tell me anyway). Edit: The owner herself called and we had a chat. She explained what went wrong and some expectations they have at the facility. All of it made perfect sense to me, however, this was my first time hearing any of that. The two employees I have spoke with in the last two weeks never mentioned any of that. Nor does it say that on their website. All of this leads back to the communication issues they have in their facility. Again the owner was very kind and agreed the employee who asked us to leave was in the wrong, and offered to personally work with my dog. While it was very generous, sometimes coupons and vouchers can’t fix everything. I am so glad other people have had amazing experiences, but this is a mistake I would imagine will happen a lot unless they train or hire employees who know how to handle customer service, and clean up their organization process.

My dog has been going to CRCG since he had an FHO at the age of one. He's now 5 and with consistent care has great mobility. The therapists know their specialty and use many different modalities. There is a constant flow of patients which shows me how confident people are of their expertise. I'm so glad it's close to my home so that I can support the wellbeing and life enjoyment of my little bosses. Ruff ruff.

We love it here! Always a great experience. Great staff and clean, nice environment for our furkids

I will be the first to admit I thought this was going to be a terrible, slimy experience….but I was wrong! They are they friendliest staff and know so much about canine rehab. My pup has been going for 9 months…the first few months for rehab and to get her back into good health. The last several months to keep up the progress. They do not push you into coming or how many times a month you should be there, and they understand it’s an unexpected expense. However, if your dog is in chronic pain (i.e., hip dysplasia, spinal issues, joint pain, etc.) it is absolutely worth budgeting for. Cannot recommend them enough.

My dogs love swimming there! Facility is always nice and clean and the staff is friendly and helpful. Prices have returned to a reasonable, acceptable level after their ridiculous Covid hike, so we're glad we will be able to make this a regular activity again.

We have been taking our German Shepherd to CRCG on the recommendation of our Vet, following her ACL surgery. The entire staff is knowledgeable, organized and welcoming. Dr. Lisa and Dr. Syd have been great with examining our dog, explaining things to us and making recommendations for therapy, as well as instructing us in therapy techniques to do at home. The veterinary techs have been well trained, patient and effective. All have been amazing in dealing with our very anxious dog. *As with most high quality things, it comes with a price.