Bodies In Motion Physical Therapy - Fairfax

Unfortunately, the cold and short front desk customer service surprised me every time I visited Bodies in Motion Physical Therapy - even phone call interactions. The staff was chilly and unfriendly from the moment I stepped in. They didn't give me much information, kept their interactions with me brief, and treated me more like an annoyance than a valued patient. It is disheartening when a medical office, where patients frequently seek assistance and attention, is devoid of fundamental kindness and compassion. An already difficult situation was made considerably more uncomfortable by the distant attitude of the front desk workers. I had anticipated a more cordial and expert exchange, particularly in an environment where patient care ought to come first. Any medical office needs to have good customer service, and Bodies doesn't have it. The Therapist Sam was very good and friendly.

I had a total knee replacement; in addition to prescribing several medications and exercises to be done at home my surgeon also prescribed a course of Physical therapy twice a week. In reviewing the information about the many places offering the treatment prescribed, I decided on Bodies in Motion -- both because I had learned about it from friends who had similar surgeries and, as a bonus, it was located quite close to my home. I have been pleased with my progress thus far and with my physical therapist. He is kind, pleasant and low-key, while also challenging me to "grow" with increasingly more difficult exercises. I would highly recommend Bodies in Motion.

My therapist, Anne, has addressed a number of issues related to hyper relax joints, osteophytes [bone spurs], and post surgical procedures. One example: I have a bone spur in right ankle and surgery wasn't effective long term. She gently decompresses the ankle making more space, which relieves my pain, and lasts several months. Anne is very knowledgable and always receptive to learning. And she’s fun! Sam, the manager, provides excellent leadership for PTs and practice. Lorean, front desk, keeps things running smoothly operationally. Very nice crew! My experience with BIM has been over three years.

Extremely rude front office staff. Not only do they gaslight you, but they have the most piss poor unprofessional attitude I've ever experienced in my history as a PT patient. It's a shame I've been going there since 2018. Id recommend taking your business to place with better bedside manners such as ACE PT in fair oaks.

Sam does amazing work and has been super helpful on my road to recovery. The facility and equipment also all seem well-maintained. Highly recommend!

Have been through lots of physical therapy over the years with various providers. I usually choose facilities that are on my route to work, which bodies in motion is not but they were able to see me quickly so I decided to go with them. I was so impressed with my therapist Sasha at the Fairfax location, that I went back to see her for another issue even though their office is out of my way.

Highly recommend the professionals at Bodies in Motion. Sam is great at diagnosing the problem and coming up with solutions.

I appreciate the professionalism and caring environment at Bodies in Motion. The therapists who worked with me so far were very knowledgeable and spent sufficient time working on my case. Thank you Erika and Sam for your treatment and kindness.