Birmingham Nursing & Rehab Center

My mom was in this facility for rehab and IV antibiotics. According to the hospital it was 1 of only 2 places that could administer antibiotics every 8 hours. She had an horrible experience from day 1. First all they did not have any of her daily prescribed medications orvthe IV antibiotics when she arrived. Some of the nurses were rude and unprofessional. For example she needed assistance to go to the restroom and she had to call me at 4am to call and beg someone to help her. After complaining to management it only got worse. She had to use a trash can by her bed as a toilet because no one would answer her paige for help. One night a nurse came in and argued with her over medications. She asked her for help to the restroom she told her to hold it and slammed the door as she left. This place needs to be closed down. Please don't send anyone you love here. We removed my mom as soon as her IV meds were done because when they finally arrived it was vital to her health she received them. She still needs rehab but we have found somewhere else for her to get it. If it was a choice 0 would be my rating.

One star would be too much!!! I wouldn’t put my dog least of all my loved ones in this building. Notice I didn’t say facility. They gave dedicated employees but not all. The worker turn over is unthinkable. They never have enough employees per patients. Most of them are over worked and under paid. They don’t reward the faithful employees. There is no communication between shifts. I don’t lump all employees in the same category. There are some who render great service, nothing extraordinary; really just doing there job. But believe me they were ridiculed for it. We didn’t have a choice in this location, but if you have a choice, PLEASE DON’T CHOOSE THIS PLACE!!!

Some of the employees are good but the bad ones spoil it for eeveryone.I'm 26 and currently a patient here. 1 nurse felt her lunch break was more important than taking 2 or 3 minutes to apply my povidone-iodine to my pins to keep me from getting an infection. Also another nurse lied about giving me my medicine claiming she woke me for my set schedule meds but I don't recall being woken or having my vitals checked which she showed me where she wrote it down (anyone can just write something down). But like I said not all the employees are bad just a few, and whoever answers the phones are rude never introduce themselves. Negative tone in their voice sounding dry as if they don't wanna be at work.

Great nursing and rehab center. Professionalism. on point from the time u enter the door. Great adminstor, don, and some of the most hard working Cna, and Nurses I know. Great treatment nurse. Anthony is the best with rehab. Your family member will be treated like family not just a patient.

Brought back from the dead there.Everyone on the or staff were caring and professional.The rehabilitation sector headed by Anthony got me back on my feet to fight another day .Thumbs Up

Low pay and no COVID pay

It's one of Birmingham best