BenchMark Physical Therapy

I sought rehab service from two other PT offices prior to coming to Benchmark. There was minimal progress until Benchmark. I went in with severe lower back issues. The pain had affected my ability to walk or stand. I met with Khayah, she accessed my problems and set me on a path to recovery. It was a very slow and careful process but after about 3 months of treatment, my issues were addressed and became manageable. Khayah was exceptional. She was polite, patient and professional.

My husband has been coming to Benchmark twice a week for over a month for outpatient physical therapy after suffering a spinal cord injury from a fall last October. He is slowly regaining use of his hands and legs. Each visit he is aided and encouraged by several therapists for about an hour and one-half with several different exercises. He is walking longer with use of walker, his shoulder is not as painful and stiff, his balance is improving. All the staff are exceptional and caring and friendly. One of them always meets us at the door and helps guide wheelchair over door ledge both as we come in and as we leave. We highly recommend this group.

Excellent experience with these kind and knowledgeable people. Receptionists Karli and Cassie are accommodating, upbeat and make everyone feel welcome. Atit was helpful with exercises. My physical therapist Jessica was superb. She directed, encouraged and set up a very effective program for my rehab. Her knowledge and application got me quickly on the way to strengthening and stretching. I have now a home program that sustains and refreshes mind and body. Easy to schedule, easy to park, an overall satisfying and renewing experience for the entire time I worked with this group.

This place is awesome. From the initial conversation with Josh about my insurance to receiving therapy care from Jessica, it has been a great experience. Jessica is very knowledgeable, and it shows she cares through her work. Everyone works together with a smile, and you can feel the positive energy in the air. I would highly recommend Benchmark Cartersville for your therapy care needs.

I've been going there for almost one month for low back pain. From our first consultation, Dr. Hannah Walker took the time to listen and carefully tried to recreate my pain triggers to be able to create a program for my specific needs. I really like that every time I walk into their facility for my appointments, my chart is out and they are ready for me. They know exactly where we left it the last time and everyone can follow through my treatment and exercises. You can feel they genuinely care about their patients by the way they connect to all of them. Even though it is an opened clinic environment, can feel the individualized treatment and in general this is the absolutely best PT practice I've ever been to! So glad I found them!

I visited Jessica and Michelle after suffering from Bell’s palsy. I would never have thought to go to PT without Michelle’s recommendation and it was the best thing I’ve ever done. My face has recovered in a matter of weeks instead of months. I am almost back to normal. Thank you so much!

My husband's physical therapist Hannah is awesome. She was very persistent and compassionate. You can definitely tell she loves her job and is very dedicated to the success of her patients

My husband had a good experience with physical therapy, but the front office communication regarding self-pay vs insurance was terrible. We're still battling over a balance due a year later when he thought he was using the self-pay option, but they were submitting claims to our insurance. Very disappointing!!!