Bellevue Physical Therapy

I went here for PT on my left knee, the guy I worked with was excellent, but I later found out he was on loan from another location. Too bad, that's where the good experience ended. After I no longer was doing the PT sessions I realized I couldn't remember all he showed me. The guy I worked with said he would print them out, but somehow he never got it done. After a few weeks of not going to PT anymore and not remembering all the stretches and exercises, I called to see if they could be printed out. Nope, my guy was no longer there, he was only on loan and they weren't sure where he was, but I could call around if I wanted to find him. I asked for a manger, they did not call or follow up with me. I know the PT I worked with was good, but now I wonder about who they have now? Just a simple request, now my hard earned money, seriously, my money, is wasted because they won't print out the exercises so I can remember which ones to do and benefit from continued rehab at home., 12/25/21 update - 2 more weeks go by and no one has contacted me even after leaving voice mails and sending E-mails. Unbelievable!! Feb 2022, was contacted by Lisa Ramos, the Clinical Director for the clinic, having recently taking over the position she asked to have a chance for me to get what I asked for. I was re-evaluated for current condition and recommended approx 10 strengthening exercises with print outs and emailed link to view online as well. I'm very happy Lisa took the time to address my concerns.

Wonderful staff! I’d never done physical therapy before so wasn’t sure what to expect. Emily was very knowledgeable and friendly and made me feel very comfortable. The staff are truly wonderful and a special shout-out to McKenzie at the front desk for always being so nice ; she remembered my name and always called me by name from day one! Rachel and Conner too! I will definitely recommend to my friends and family.

Kelly is amazing! I first saw her a few years ago for Hip Flexor pain. I felt very comfortable and she asked all of the right questions and was super friendly. I mentioned my tailbone was randomly causing me pain on and off as well and she knew exactly how to help (I had gone to many places and nobody knew how to fix.) Since then, I have been back a couple times and have received excellent advice. I always leave feeling so much better, and confident that if I do my exercises, I will heal! I even went in to get advice for how to prevent injury before I had my baby, and she had so many great tips! Thanks Kelly :)

PT doctor was awesome, no complaint on that. Edit: clinic director reached out and dropped the extra charge. Old review: Very upset with the administrative folks: Charged me for a hand brace without telling me it costs extra. I don't mind getting the brace or paying for it, I'm mind getting a surprise bill for something they didn't mention would be extra. There was no one at the front desk to explain the billing process, or explain if any of it was covered under insurance or not. When called to complain about the charge, they basically said "we can charge you whatever we want since you signed the document". It's probably not a regular occurrence of this clinic, I'm likely very unlucky to not get a person explaining the potential charges to me. But I'm upset that when I called to get help with this misunderstanding, I was not able to get a solution from either the billing dept or the clinic director.

We had a great experience here. My 11 y/o son saw Kelly the same day we called to make an appointment for a sore knee. She was very friendly, happily talking to him as a real person (some adults talk down to kids). She gave him treatment and exercises for him to work on at home that worked so well, we only needed one follow-up appointment. She then gave us a plan to help him avoid injuries in future. Fantastic.

Kelly & Kaeli were so wonderful to work with. Went in for knees that hurt when I ran. (I had just started a running program, I was loving it, and really didn't want to stop) My knees feel better than ever! I am so happy to be running pain free! And, of course my knees don't hurt when walking up/down hills or stairs. I would highly recommend Bellevue Physical Therapy!

Great place! Kelley is an excellent physician, and everybody is very knowledgeable and supportive. They helped me strengthen my pelvic floor after birth, and also strengthen my body as I was starting to run and I had pain in a different part of my body

The Bellevue Physical Therapy office was recommended to me by my primary care doctor. The first person that came to mind from my doc was "Kelly Brown". She assured me she was very friendly, personable, knowledgable and compassionate about her PT work. I have been to a lot of PT over the years and Kelly Brown at Bellevue PT is top notch. She has excellent listening skills and she knows how to respond to your concerns with consideration and detail. As well as asking the right questions she specifically asked me how best she could assist with my problems and concerns. It was clear after my first visit with her she has a great deal of experience and understanding in her field of expertise. Without hestitation I would hands down recommend her to my colleagues, friends and family. I am already sharing with my friends what I have learned from her. She is a great Physical Therapist.