Behavioral Health & Wellness Center

I tried to get the rapprochement amount preauthorized before a started an assessment. Even though they could not give me the exact amount for the process. The amounts preauthorized was no where near the final bill. I would not have done the procedure if I new that it was going to cost me 3 to 4 times more than the possible figures given to me. I do not believe they were up front on how much this could cost me, so I could have made a reasonable decision on what I wanted to do.

They cancelled my appointment day-of. The appointment I need to start this whole process of figuring out what’s wrong with me, the one that I made in February for June. No reason given, just an automated message. When I called to see what happened, the lady was very rude and unhelpful. She had no sympathy, and I wouldn’t be shocked if she ended up being a robot too. I needed this appointment because I have been spiraling, to be cancelled and dropped just like that is sickening.

I'd like to preface that I was an idiot and did not get proper health insurance. However, I would like to say that I've had a good time here. Dr. Weir is an absolutely amazing guy. I've been struggling with my mental health during my time in college and in the one time we've spoken so far, he's done nothing but support me and talk things through. I appreciate his effort so far. Downside is how booked out he is and how expensive it is, but that's the American Dream for you. Definitely will come back!

One of my kiddos goes here. Twice in the last few months they've canceled an appointment without notice. That means I've made adjustments to my day and pulled my kiddo out of school for no reason at all. This office never have appointments available for after school, and have booked my kiddo during times they knew the therapist would be out of the office. The front office staff always seems bothered to just do their job. They make mistakes, don't apologize, and don't keep their masks on. If it weren't for the fact that my kiddo likes the therapist, we would find another office. This is the only reason I'm giving 2 stars.

Dr. Weir is the most amazing and caring provider we have ever had. Not only has he treated my child for the past several years but he has gone above and beyond, supporting not only the child but the family as a whole. Days, nights, weekends..doesn't matter. He's been by our side through the good and the bad times and I will forever be grateful for the selfless sacrifices he has made to help my son and our family while we navigate the journey of mental illness.

I have been seeing Dr. Weir for 3 years now for severe trauma and he is by far the BEST therapist I have ever had. He has not only supported me, but also my husband as we walk this journal of mental illness. He walked me through a difficult pregnancy without medication and my daughter and I would not be here without his help. I also see Margaret their psychiatrist and she has been supportive in finding me medications that make my life better. Their front office staff is kind and professional and so incredibly helpful. My husband sees another therapist at this location and loves him as well. I cannot praise them enough for the work they do.

Cheryl Young was my psychologist from about age 11-17 ish years old after I experienced some awful childhood trauma. Today I am 31, happily married with two children and living my best life- the life I could only dream of back then. Occasionally the “story of my past” will come up and people are always in awe and ask “How are you so happy and normal?” I always credit this to my amazing therapist, Cheryl Young. Seriously, I sometimes wonder where I would be in life without her years and years of work with me. I am forever grateful to Cheryl Young for everything! She holds a special place in my heart and always will. I think of her often. Cheryl, thank you from the bottom of my heart! - Sarah Cherry (was Sarah Wilson)

The reason for 3 stars, the answering service is HORRIBLE!!! They are Very rude and if you leave a message with them, good luck having it delivered. The providers and most of the staff are wonderful and I greatly appreciate your dedication!!