Baylor Scott & White Outpatient Rehabilitation - McKinney - Lake Forest

Great professional techs and staff. The pain in my calf felt better after my first visit and it doesn’t keep me up at night! My PT is great and she knows just what I need to exercise the painful areas! Hip pain gone too. It also helps because I am doing the exercises at home too!!!

My Speech Therapist has been incredible, she explained everything in a way I could easily understand and pin pointed exactly where I was having trouble and guided me to unlocking my voice. She inspired hope where I had my doubts, and I feel so fortunate to be one of her patients. I cannot commend Emily enough, you can really tell she puts her heart in to helping people and providing a comfortable atmosphere. The front desk staff is also so welcoming and always greet you with a smile, I always look forward to coming here.

It helped that I’ve a friend who had used this location earlier and been pleased with her results here. So far I’ve worked with 2 therapists and both have been friendly and open with their feedback, as well as any comments or questions I’ve had. The exercises are challenging me in the areas where I’ve had concern (balance and stamina) and they have varied them to make them a little more challenging each visit. Today I asked if they could set up a routine for me that would incorporate gym equipment, as I think that would help keep me motivated and going to the gym better once PT ends. Paige was very open to that suggestion, which I appreciate.

Lyn is professional, compassionate and listens to her patients. Listening is an art form, many think they listen, but listening to your patients tells you exactly how they feel. I appreciate she has the patient’s best at heart. Lyn cares how I feel! She is excellent!

Paula McKenzie was awesome. I looked forward to seeing her week after week for pelvic floor therapy. She helped me gain confidence postpartum. My baby had injured my tail bone on his way out preventing me from being able to sit, bent over, stand for extended periods, or run. Now I'm able to jog after a month and a half of therapy which is huge to me. She also pointed out additional issues like misaligned pelvis that were causing nagging pain. It was great to have her as my accountability partner. Highly recommend.

I changed my mind since my last visit. Brittany informed me "she wasn't there to MAKE ME PERFECT, only to show me exercises to help me get out the door." I was ill and missed an entire week of rehab. I ask Brittany if we could possibly reschedule those visits I missed ?? Brittany says "no, just once a week from now on." Brittany did not care, her attitude made me feel as if she annoyed with questions. However, Brittany was very accommodating, nice to her the other client she helping along side me. Explaining if she needed anything to call,text or email her,she would get back with her. Me? A simple goodbye. All of this made me feel like a stepchild.

Carylea has been the best. Professional, caring, knowledgeable and always listens to my concerns and feedback.

Sally Y has been so kind and caring! She gets to know her patients and creates a treatment plan to help you recover.