Banner Boswell Skilled Nursing Rehabilitation Center

This place is horrible. My family is there everyday to ensure that they are doing their job. Their horrible. They have forgotten to feed my mom. Then they tell us the food all gone and give her a salad and bread/cheese. She can’t have bread or salad. Her diet restrictions are not followed. She been left in her briefs for long periods of time causing rashes. They have left her in the bed with the the hoyer belt, she said she would be back she never returned. I had to clean my mom up reposition her and remove the hoyer! There has been several time my mom has called me to let me know she been calling the nurse and no one has came. I have seen patients crying in their chairs for hours at a time because they were forgotten in their wheelchairs. I have all the names documented with times and dates. Also have videos of proof that will be forwarded to the appropriate people once she discharged! Half the staff here hate their jobs and it shows in their treatment of patients. They have no empathy!

Do not take your loved ones here. This place has mindblowingly negligent staff, CNA nurses and admin. Had to go personally go at 8pm to get them to send mine to the hospital where they got admitted to ICU ( but the staff was saying they were "monitoring), my family member would have probably died. The hospital case worker advised she would help us find a new center as they way my loved one came in meant they were not safe under their care at all. This place should be closed down.

If you're looking for consistency..forget it... If you're looking for accountability...forget it If you're looking for adequate staffing...forget it If you're looking for repeated excuses, lack of adequate supervision, rude staff, and the inability to correctly dispense patient medication... then you're at the right place...

1st night here. Roommate plays tv at loud volumne all night. Nurse tells her to turn down she gives a rude answer and doesnt. Then i need to use bathroom bit there is fecal matter all over the toilet the floor and soap holder . I asked for a walker was told 30 minutes now its the next day and I still dont have a walker. Im cutting my stay short. I dont need to be here. No sleep at all. Bad for recovery

I wouldn't take my dog to this place. They use temp nurses. Went to see my wife and her closet smelled like someone had urinated in it. One outfit was in a plastic bag the other was just thrown in it. Nurse apologized and cleaned it. They lost her glasses and one outfit when I finally got her out of there.

A friend of mine was put in this horrible place because she passed out when trying to lift her husband of 130 lbs. back to his bed. He had fallen. She has heart problems and collapsed herself. She was moved to Banner Boswell from the hospital who was treating her for a broken neck. After several weeks in this horrible place, she tried several times to be released. Every time she was told she could leave, they would renege on her release. Out of desperation, she asked me what she should do if refused again. I told her to call 911. My friend was so drugged up from there, she couldn't remember how to dial emergency so she called me. I called the sheriff's department that covered that area and guess what. She was released from Banner Boswell. These people cared nothing about my friend. They just wanted to drain her dry for money. Her husband was dying and she needed to get home. Now she is feeling great and relieved to be out from this nightmare place. Her husband passed away 2 weeks after she returned home.

Everyone from the nurses, doctor, cafeteria staff, cleaning staff, OT, PT, etc. who interacted with and took care of my mom were so nice and treated her exceptionally well! She made a lot of progress with the physical and occupational therapy she received and I just want to express how thankful I am. Thank you to everyone at Boswell!!! We are so very grateful 💖

Great care & staff! Thank you for taking such good care of my father during his recent stay. Your staff was attentive and very compassionate. Your activities director was very creative and we appreciate the help from the administrative staff as well. Everyone was very accommodating. Thank you!