Atmore Community Hospital

This is one of the worst emergency rooms I've ever been at. There was a young technician girl in there yesterday who was nice (as well as a nurse named Shelly Jo) but the nurse Jamie and Holly were awful, as well as one of the doctors seen, (there were two because of shift change). Jamie was rude to me and a Spanish speaking patient in the room next to me. He also hurried out of the room when I was mid sentence trying to ask about my care, which I couldn't believe, so he could watch the game on his computer with another nurse. When I told someone what was happening, they spoke with Holly (without my knowledge) and she said "Well were you there? How do you know it really happened?!" (Essentially calling me a liar, and in no way trying to understand or help the situation.) I kept asking the nurses about the next step of my care and they kept saying they would ask the doctor. When I finally asked to speak to the doctor, after waiting about half an hour, the second doctor came in and I asked him myself. I asked him what's next? A CT scan or something else? The only thing he said was "we are going to take care of you" and hurried out the room. I kept getting no answers. As a patient I have the right to be informed about my care. But they just kept putting me off. Also, I waited over an hour to get into the CT scan, (which is usually understandable except they ended up telling me the CT scanner was down and one of the nurses added that they had known all day that it was down.) So I was waiting over an hour for nothing. (She also said they had tried it on a couple recent patients to see if it was working yet and it was not showing clearly). I'm pretty sure I'm supposed to have a call light but if there was one attached to the wall it was nowhere near my bed so I had to keep raising my voice for anyone to hear me. I had no privacy cuz the curtain was open the whole time. There were just so many things wrong that you shouldn't have to go through when you go to the emergency room.

This hospital should be shut down! It is the most filthiest hospital I’ve ever seen. They did not do proper testing nor did they work with the concerns I had with dehydration, and not only that I’d became ill with the flu after visiting there. When I was admitted they put me in, a bed that was filthy and the sheet wasn’t changed. When the Orderly came in to change it. The nurse said to forget it. I’ve been sick for a week since I left there. I was in there for high blood pressure and apparent dehydration with panic attack. Please buy all means go to a different hospital.

I couldn't help but to come here to brag on Cassey Surls, in radiology. I had to go in for an ultrasound because I was in so much pain. Scared of what they'd find, my anxiety and heart rate was through the roof. She was so reassuring and patient with me. She calmed my worries and helped me through what should have a been, but wasn't for me, a simple process. Such a sweet person with a soul full of hospitality and love. Thank you for being you!💜

I twisted my ankle one day and it was really swollen so my Dr sent me to the hospital for X-rays, I went and was xrayed by a young woman that clearly didn’t want to be there, then the Dr came in and wasn’t much better. Told me to follow up with my Dr in a day or two. I went to my Dr to see what the xray showed but was told that the hospital wouldn’t release it . The Dr even called and , nope, they wouldn’t release it. The only thing I’ve received from that waste of a trip was the bill. I don’t feel that I should have to pay for a useless waste of my time. They did nothing for my ankle. Sure they did an X-ray but I was never told anything .I hobbled around for weeks until it got better.Unless it’s a matter of life or death, I’ll just drive to another hospital, I hear wonderful things about Bay Minette.

Earlier this month, we were visiting my in-laws in Atmore when our five-year-old son had a trampoline accident and sliced open his bottom lip. We rushed to this E.R., praying the whole way there that he'd receive excellent care. God certainly came through that night. Nurse Sydney was *so* kind and compassionate, and Dr. Lee was very patient and gentle with our little Isaiah. Their empathy and unrushed demeanors helped alleviate so much of the stress from this traumatic event. As a nurse myself, I walked away thoroughly impressed. Thank you both for taking such wonderful care of our son!

I only had to go to radiology and the lab as an outpatient. Julia in radiology was amazing and so kind. She explained the procedure very well and eased my nerves shortly after arriving. I did not have to wait at the lab or radiology. The lab personnel were very friendly. I didn't get the name of the phlebotomist, but she was very good at her job.

Horrible experience every time. They make you feel worse than you already feel being in the ER. They have no care, the staff talk among each other about other members of the staff instead of assisting patients. They plan their weekends talk about lost animals and put you last. They treat you like a total stranger instead of someone who is sick. I absolutely hate this place and if I would have been aware of where i was being taken to in my condition I would have suggested somewhere else immediately..

I was recently admitted to this hospital and I had nothing but an awesome experience all the way around. From the housekeeper's, dietary, lab techs, and cna's to the nurses and doctors. Even anesthesia during my unexpected surgery and the recovery nurses were wonderful. They were all very attentive to my needs and checked on me regularly and made me feel like they cared. The nurses would come in at the beginning of their shifts and introduce themselves and were there for me all through each shift, no matter what I needed. And the doctors were like clockwork rounding early. I never had to wonder when the dr was going to come see me because they were there every morning to see me at the same time and let me know what was going on with my care, test results, etc. I couldn't have chosen a better hospital to have to be in for 4 full days. I can not thank the staff enough for the quality of care they provided. I would definitely recommend anyone to go there.