Asian American Home Health - San Jose AAHC

WenChi and Roopa are wonderful. Both are so nice, caring, responsible, and so profesional. WenChi took such great care of my Mom. She is so sweet and a wonderful nurse. So efficient and gets the job done. Great communicator, I always knew when she was coming. Roopa is such a nice young gal! She was great working with my Mom and completing the needed exercises. She has a really soothing voice and Mom responded well to her. We loved hearing about her little guy. Thank you both WenChi and Roopa! You are both awesome!

Asian American Home Health (AAHH) provides excellent care for my mother after her treatments and hospital stay. The nurses and therapists from AAHH, who care for my mom are professional, courteous, prompt and speak Vietnamese which is really a huge plus. We highly recommend AAHH to anyone in need of home care services for themselves or loved ones.

I wanted to take a moment to express my appreciation for Nurse Wenqi's (汶琪) outstanding care and support. She has consistently demonstrated a high level of professionalism, responsiveness, and patience. Her friendly demeanor creates a welcoming environment, making patients feel comfortable and valued. Wenqi (汶琪) goes above and beyond to assist her patients, always taking the time to listen and address their needs. Her dedication to providing quality care truly makes a difference. I am grateful for her hard work and commitment to her patients. Thank you for having such an exceptional nurse on your team! Jenny

I want to start by acknowledging the generally positive experience we've had with the staff at Asian American Home Health. Most team members have been incredibly professional, compassionate, and respectful, providing excellent care to my older family member and making her feel comfortable. However, our experience with Physical Therapist Bhavita has been quite troubling. Unlike the rest of the staff, Bhavita struggled with interacting effectively with non-English speaking seniors and those with memory concerns. They inaccurately documented that patients couldn't follow instructions, despite video evidence to the contrary, which resulted in patients being unfairly barred from accessing physical therapy. Bhavita's actions and comments have often been inappropriate and unprofessional, creating distress for patients and families. Our older family member, who was showing signs of strength improvement according to other Home Health members, was denied further physical therapy, which we found unjustified. Bhavita's language and tone often caused unnecessary stress for patients and family members alike. There is a noticeable discrimination against non-English speaking seniors and those with memory concerns, evidenced by Bhavita's refusal to conduct unbiased assessments or arrange for an assessment with a staff member who speaks our language, despite the availability of such staff. We did not want to post this review, but we are doing so out of frustration because our voice has not been heard despite speaking with numerous home health staff. Additionally, multiple clinical team members from her primary care team have spoken to Bhavita or Home Health and advocated for her to access physical therapy, but there has not been a resolution. We are shocked by this discrimination and feel compelled to share our experience to highlight the need for better treatment and understanding. It's unfortunate that one individual's behavior can overshadow the exceptionally positive experiences provided by the rest of the team.

Specially thanks to Tuyen , Thao and Van who are taking a good care for my Mom! Van has done an imagine job which help her a lot 👍

Your 3 staff members that helped my father have been wonderful! Roopa, PT has been exceptional! Annie, RN- I cannot say enough about her. My father is blessed to have someone like her helping him. Thank you Kelly, OT. We are very thankful to all of you.

Thank you for your service . I am greatly appreciate. I will recomand your service to any friend who will needed in near future

Very helpful and knowledgeable Thorough Great support 24/7 by phone also