Physical therapy clinic
1214 E National Ave Suite B100, Brazil, IN 47834
Brazil, Indiana 47834
About this clinic
Ascension St. Vincent Clay Therapy provides physical therapy services in Brazil, Indiana. Review the available services and public details below, then contact the clinic directly to plan your next step.
Patient experiences
It's a shame they think the only time ever wasted is theirs. Gave insurance info prior to arrival, stated they take ALL varieties of this insurance. Mis- scheduled my appointment and told me 10, was actually 2. I completed forms, copied insurance, returned FOUR hours later. They tell me in the lobby they do not accept the insurance and have NO IDEA what I would have to pay out of pocket for their services. Absolutely ridiculous waste of my time. Buh-bye
What started out as a pleasant beginning ended with frustration and I cancelled my appointment. Scheduled physical therapy for post complete knee replacement two weeks prior to surgery. When scheduling I was told my insurance (through another hospital) may not cover treatment. Two weeks of following up with phone calls, emailed a copy of card (front/back) no answers were provided. Becky never had an answer and didn’t seem to care and Dee was always out of the office sick. In the end I cancelled my therapy and went with a better knowledgeable and equipped provider. Working in healthcare myself, I understand working with insurance can be a headache but two weeks of no answers and poor customer service, do better Ascension!