Arvin Post Acute

I am currently here for Spinal cord injury complications (pressure sores, chronic constipation, and several infections) I am happy to say the entire staff has gone above and beyond to make my stay here as comfortable as possible. I would also like to add the amazing effort and attention the nutritionist staff has made to meet my preference in a plant based diet. I am seriously impressed and would recommend anyone who needs a rehabilitation place, to consider Arvin Post Acute. As a member of the Arvin community, I am proud we have such a great facility available to those in need of extra care. Way to go !!💯❤️❤️❤️

Taking a moment to share a great experience with Audrey Davis. I pulled something in my knee last night and heard and felt a painful pop! I’m very sore and was considering going to the hospital but I can still bend and move but with some pain and a limp. Audrey quickly got me scheduled with a chiropractor in the area same day, within 2 hours! I’m not sure what the outcome will be but I am very thankful for how quickly Audrey took effective action! She is a very skilled and resourceful individual. I would recommend working with Audrey to anyone in a situation with medical care needs. Great experience. Thank you!

The staff not helpful, Bed didn’t work. TV didn’t work. No side rails on the bed you can’t pull yourself up. Heart medicine arrived about nine hours late. Potty chairs are not allowed. Diapers are highly encouraged. Nothing to do but stare at a small picture on the wall or very the beat up (and missing slats) mini blind. Several other patients yellIng 24 hours a day. The building is not maintained. Very depressing.

I would not recommend this place for anyone unless it's a last resort. Virginia had called us when my brother needed placement and we were told about the aggressive therapy program and other things which have all been lies. This place has done next to nothing for him except keep him alive.

Our mother was placed there after experiencing a stroke on 2/7 and moved from the hospital to Windsor on 2/12. On the fifth day we participated on a phone conference call to discuss her “ baseline” goals with four staff members. She was to receive physical, occupational and speech therapy. Five days later on a Sunday the Occupational therapist introduced herself and explained she would be working directly with our mother. The Next Day I was informed by “Gary” the case manager that she had completed all her baseline goals and would be released Wednesday 3/24. My mother couldn’t even sit up on her own! She was unable to get out the bed without assistance, no toilet use and could not walk 3-5 steps!! My only recourse they stated was to appeal their decision. I went through the appeal process etc and yet in 3/24 was told by Gary, we had been denied. After having to remove my mother on 2/25 , my mother was not and to this day is unable to sit up on her own, get up and/ or even walk 3-5 steps. On 2/26 , The attending physician Tan Tran and Gary mailed their detailed explanation. It is false information at its finest. I never received the “notice of the decision on my appeal” nor were phone calls returned the following week. Beware also!! On several issues they are not Forthcoming: example wheelchair rental, occupational personnel claiming dr status, Gary case manager making up information. Honestly the hard working staff on the floor and including Angelica and George were honest, helpful and professional. Note: According to the Levantine LLC report I received later states “ Documentation shows patient walked several steps. However, was not able to find this documentation in the physical therapy notes” Be Aware!!!! My mother is still suffering and in need of Assistance.... yet They received their Insurance money!!

This place is actually pretty decent. It's clean and does not have any strong "smells" like other facilities. Friendly staff, although sometimes they do not seem nice but it's because they're busy, which is a good thing as they're caring for patients.

Awesome place - so glad I found it! Wish there were more places like it! Shoutout to Virginia who made me feel welcome!

Older, but nice place & good staff. They are genuine people, that really care about other people. But, like anyone who has extremely needy people to care for, the the staff too can get frayed edges.