Arkansas Psychotherapy Center
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Lana Potter
My experience with Patti has been a true blessing. She is a lifesaver... showing me respect, concern, and a genuine interest that is rare - from anyone. I have been consistently surprised at her ability to remember details and later connect them when most relevant. She listens, and hears, without judgment, but instead guides through natural progression and reading between the lines. The office staff is kind, friendly, and efficient, and I've seen them go out of their way to assist clients in many ways (uncommon traits, anymore.) I've never had a billing or scheduling problem, and that, too, is rare for any office. The art and decor create a peaceful, comfortable, interesting space in which to wait, so it feels right. I had the opposite (nightmare) experience at another local clinic: the disorganization, boxes of files, missing files, misspelled forms, inaccurate bookkeeping, staff turnover.... So finding Patti was a godsend all around.
Bibi_the_mom 7797
I have been going to Patti Scott since 2011. She and her staff are like family to me! I LOVE THEM! They make me feel loved and like family, as well! To those with negative comments or reviews, no family is perfect, but we love and accept each other, flaws and all. Sometimes there is a wait...that happens at every doctor I go to. I have waited nearly two hours to see my OBGYN before, since babies tend to come when they want to despite someone else's schedule, but I still go to my yearly checkups and other necessary appointments. If you have to wait, it's likely due to a patient showing up late, and throwing off the schedule. Patti and her staff lovingly, graciously accept everyone and they understand things happen: traffic, kids, etc...just like her patients should understand things happen that can cause them to wait a bit. Also, communication is key in any relationship or interaction, so if you had a billing or other issue, you could call and talk with them and they would be more than happy to work with you to resolve any issues, rather than just leave negative feedback for them and resolve nothing. I saw two different therapists in Little Rock before I found Patti, so I speak from experience when I say PATTI IS THE BEST! I appreciate Patti, Steve, and Serena so much and I cannot recommend them highly enough!
Sondra G
I’ve been seeing Patti for a long time, which is a testament in itself. She’s been a tremendous help to me and I feel fortunate that she’ll be by my side as I continue on my path to a better me. I know I can always reach her when I need her...day or night or even weekends...she’s always receptive and is very dedicated to her clients. Sarena and Steve, her office staff, always make me feel welcome and I can’t imagine her office without them...they’re great. And I have to mention Mr. Smokey, the office therapy dog...he’s always good for a cuddle. I’ve never had an issue with billing, etc., and I know neither Patti or her staff would ever willfully make an error or be dishonest.
C Johnson
The previous review by all appearance is written by my ex. He became angry at her after a secession that included me. He has a history of abuse towards women and children. The review is just a continuation of his abusive behavior and cruelty while blaming others for his actions and mistakes. Including not keeping appointments and financial irresponsibility. Patti is a proven leader in her profession. She is my medical doctors first choice to refer patients to. Patti continues to be an asset to my step-daughter. Please do not let his nonsense sway you.
Susan White
I love Patti. She gives me the perspective I need. Her staff is loving and very professional. I have been every week for three years and they have always helped and gone out of their way to make me and my family comfortable.
Debbie Stutler
Patti is the most compassionate, caring person I know. I don't know how I would have made it through some of the most excruciating times in my life without her guidance. The staff is wonderful as well. My visits at APC are very important to me.Thank you,, Patti, for everything you mean to me!
Stephanie Lisk
I enjoyed seeing Patti and really appreciated her input. However, the billing practices are questionable. One of my payments was not posted to my account even though it had cleared my bank. I was sent a letter explaining "what happens to your credit if turned over to collections" even though I had made a payment to them, that payment was not reflected on the next statement, and the time frame was 0-30 days total.
Shaunna “Sha Sha” Christy
I could not be more thankful for meeting Dr. Scott. She has helped me find my courage and strength I needed to be the best me. I would recommend her to my friends and family.