Arcadia Care Bloomington

My daughter has been a resident at Arcadia for the past 17 months, following extensive hospitalization from a ruptured cerebral aneurysm. The nurses, aides and entire staff have been amazing. I wanted a place where she would receive loving and compassionate care and Arcadia Care has delivered. I am so very grateful to them!

Place is FILTHY! The care is HORRIBLE! No one listened to me when I told them something was wrong with my daughter. I was out of the United States at that time. When I returned I found my daughter in severe mental status changes, not speaking, bad tremors, high temperature. I insisted she be taken to the hospital immediately. She was then admitted to the hospital where she was found to have severe brain swelling. Medication was not being given as directed. I took her home after she was discharged from the hospital. Keep your loved one's FAR away from this facility. They never clean the rooms. See pictures. Floors and rooms are deplorable and disgusting. Garbage not emptied for days. Trash on floor. Grimy, filthy floors. Disgusting bathroom. Toilet paper not accessible to patient. Toilet paper holder in the bathroom, yet Toilet paper on floor where it can't be reached by patient. STAY FAR AWAY FROM THIS PLACE!!!!!!!

The Administrator and Social Services Director are both amazing! My mother has been a resident here for 3 months and while she's had a few hiccups, I've been able to get in contact with the both of them and get things sorted out in a timely fashion. All of the 300 staff that I personally have come in contact with are amazing. In addition to my mother having a specific type of Dementia, it's been a learning curve for everyone, myself included. I would recommend Arcadia to others seeking a facility for their loved ones.

Valerie is wonderful! Very involved in making sure the customers needs are met and they have their special moments. She went out of the way to gather lists so the community could assist with secret Santa so all the residence wish lists were met

It was filthy HORRIBLE selfish stinks my nabor/ grandma hadnt stood up in a year cause they wouldnt let her stand yelling at the residents which have demencha and no blankets food is horrible doent take any care of them and she was so dehidrated she couldnt move or talk

I am impressed with how much Arcadia Care does for the residents! They recently did a Arcadia Idol where they sing and compete. I was happy to donate $100 towards the pay out in prize money! Valerie is enthusiastic and is a good fit for the position as Activity Director! Go Arcadia Care!! Randy

This facility is absolutely disgusting!!! This place is neglectful to the patients that live there. The call buttons weren’t working for a period of time…. They said they couldn’t find bed pans. YES. In a nursing home they couldn’t find a bed pan. The rooms are absolutely disgusting. The room our family member was moved to had not been cleaned and has what appears to be vomit or fecal matter on the wall.. I wouldn’t allow my Dog to be cared for in this facility.

I have had a great experience here. The staff is awesome. They always have things to do in the activity area. I am treated like family. The facility is always improving to my the experience more enjoyable.