4 Patients at once for one therapist? Overall the care was decent but unprofessional; after being given a cookie cutter routine and being left alone for the majority of my appointments I will be continuing care elsewhere. As a patient I am frustrated because even after telling my therapist I would not be returning she seemed not to care and told me she wouldn't be here either if I decided to come back(not the best sign when even your therapist is jumping ship!). Another therapist who was working with a different patient decided to yell across the room (when my therapist was discussing my care with her) "Oh she's got chicken legs!" In what type of professional, let alone medical setting is it ever appropriate to comment on a patient's body publicly, especially when I am NOT your patient? Quite displeased and will not be returning here, also actively advising other patients to go elsewhere. Focus more on the QUALITY of your care, not the QUANTITY of mediocre appointments you can churn out in a day.
Physical therapy clinic
Apex Physical Therapy
20045 N 19th Ave Ste 151, Phoenix, AZ 85027
Phoenix, Arizona 85027
About this clinic
Care that meets you where you are.
Apex Physical Therapy provides physical therapy services in Phoenix, Arizona. Review the available services and public details below, then contact the clinic directly to plan your next step.
Patient experiences
Reviews
The staff was very nice. The therapists did a good job working with my issues. If I need therapy again I'll request them.
Front desk schedulers told me one thing and the office manager another very unprofessional Lies to cover there mistakes and very poor customer service. Filed a grievance with my insurance company on misconduct. Because my schedule is hectic and I had to cancel a few times still doesn't give them a right to discharge me then lie about it...
Paige is awesome. She is caring, knowledgeable, professional, easy going and friendly. I can't imagine a better therapist.
Everyone at Apex is Friendly, Knowledgeable, professional, courteous and engaged. They took me through a knee replacement with real caring.
Apex therapy has helped me through 2 major surgeries and I am very pleased with the outcome on both!
First time since 35 years ago that I actually got physical therapy that eliminated my low back pain. They are awesome!
They are super nice and listen to and work with your problem areas