Andalusia Orthopedics

I cannot give zero stars because they require one-the least impressive medical experience I have ever had. I went to them with an injured knee-cannot see the only doctor at the practice have to settle for a nurse practitioner. The front office was less than professional and when I did get in to see the NP they took X-rays (which would not show anything regarding my injury) and proceeded to tell me I had arthritis (well duh-I knew that already). the NP would not listen to what I was trying to tell her and did not even manually check the knee-almost as if she was afraid I was contagious. She wanted to give me a steroid shot and see me again in 6 weeks-total disregard of what I was trying to tell them. Maybe care would have been better if they were not ready to shut down for lunch. I really wanted to support local and wanted to get adequate care-but could not be more disappointed. Do NOT RECOMMEND

The CRNP I saw was excellent. She spent time with me, talked with me, and I feel her advice and assessment were in my best interest. I would give her 5 stars. But the front office? I would give them, or at least one of them, zero stars. Thats why i put a 3, to give credit to the actual doctor and to the nurses I encountered. I have never in my life left an office without having my ID and insurance card returned to me. I was in that office for TWO HOURS, as I had to wait 45 min to be called back for my appt. And at no point, that woman couldnt have come and returned them to me? Or when I stopped before I left? By that point,I had forgotten that they hadnt been returned. So my bad as well. But when it was realized that they still had my stuff WHY didn't I get a courtesy call?? Why wouldnt they call to say hey, theyre here? So then I realized that they were there and I called, they said yes here they are. I go to pick them up, the door is open, no lights on, no sign indictating where anyone is or what to do, so i had to go back again, and mind you I live several miles out of town. And finally, I just want to say how immensely inappropriate it is to have 4 huge animal heads on the wall in there. I kept waiting for them to talk like at Disney. I took a picture and sent to several people I know who work in other medical offices or hospitals and everyone agreed it was totally inappropriate. I would totally see the NP again but I wouldnt want to go to this office. I know this is an area where hunting is popular, but put that in your personal office. Your public office is not the place for your stuffed menagerie.

I fell and broke my ankle in three places in Dec. 2016. Dr. Kelly had to put a metal plate in the left side of my ankle and a pin and screw in the other side. Six months later I am hiking on lava fields and up mountain trails with no pain. I didn't even have to have physical therapy. He did a great job and I am very grateful.

Everyone was very professional and helpful. DR. Kelly was very professional and took the time to explain what to expect from the upcoming surgery.